Public Reviews Score
90%

"Very satisfied"

Based on 1,311 reviews across 9 portals
:
No Public Name
Reviewed: 1 week ago (24/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Sehr geehrter Herr Limacher,

herzlichen Dank, dass Sie sich die Zeit genommen haben, unseren Fragebogen so ausführlich auszufüllen. Es freut uns sehr, dass Sie mit Ihrem Aufenthalt im Hotel Stella Maris insgesamt so zufrieden waren und uns in vielen Bereichen Bestnoten gegeben haben.

Besonders schön ist es zu lesen, dass Sie unsere Atmosphäre, die Sauberkeit, das Frühstück sowie den Bar- und Abendservice mit der Höchstwertung ausgezeichnet haben. Ihre Rückmeldung zum Check-in, zur Lage, zum Zimmerkomfort und zum Preis-Leistungs-Verhältnis nehmen wir dankend an – sie hilft uns, unseren Service stetig weiter zu verbessern.

Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen einen erneut wunderbaren Aufenthalt zu bereiten.

Mit freundlichen Grüßen
Die Direktion des Hotel Stella Maris
No Public Name
Reviewed: 1 week ago (23/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Gentile Sig. Gortana,

La ringraziamo sinceramente per il tempo dedicato alla compilazione del sondaggio e per gli eccellenti punteggi attribuiti al Suo soggiorno presso l’Hotel Stella Maris.

Siamo particolarmente lieti che abbia valutato con il massimo punteggio la qualità del servizio, la pulizia, l’atmosfera, la ristorazione e tutti gli altri aspetti dell’esperienza, incluso il nostro bar e la spiaggia. Il Suo giudizio positivo rappresenta per noi una grande motivazione e conferma l’impegno quotidiano del nostro team nel garantire standard elevati di ospitalità.

Sarà un piacere accoglierLa nuovamente per un altro soggiorno all’altezza delle Sue aspettative.

Cordiali saluti,
La Direzione Stella Maris
No Public Name
Reviewed: 1 week ago (22/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Derkits Adelheid,

Thank you very much for taking the time to share your impressions of your stay at Hotel Stella Maris.

We are delighted to know that you were pleased with the atmosphere, cleanliness, service, location, and overall experience. We especially appreciate your suggestion regarding breakfast — your comment about offering more vegetables and greater variety has been noted and will be carefully considered as we continue to improve our services.

Your feedback is extremely valuable to us as we strive to enhance the quality of our guest experience. We sincerely hope to welcome you back in the near future for an even more enjoyable stay.

Warm regards,
Hotel Management
Hotel Stella Maris

By Group average age of women
Reviewed: 2 weeks ago (20/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Guest,
thank you for staying with us. The sea view room you were assigned, overlooking also the pool, is one of the most appreciated by our guests for its peaceful atmosphere.

Our services – from breakfast to dinner – are designed to offer quality, sustainability, and relaxation, features that most of our guests truly enjoy.

We hope to welcome you again soon to let you fully experience what makes a stay at Hotel Stella Maris so special.

Best regards,
Hotel Stella Maris
By Massimo Baroni
Reviewed: 2 weeks ago (19/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Gentile Signor Baroni,
la ringraziamo per l’eccellente valutazione e per aver condiviso la sua esperienza così positiva. Siamo particolarmente lieti di sapere che ha apprezzato la disponibilità, la cortesia e la professionalità di tutto il nostro staff.

Speriamo di rivederla presto per un nuovo soggiorno all’insegna del relax.
La Direzione – Stella Maris
No Public Name
Reviewed: 2 weeks ago (19/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Sehr geehrte Frau Landolt Mayer,
herzlichen Dank für Ihre ausgezeichnete Bewertung und die netten Worte. Es freut uns sehr, dass Sie die Atmosphäre, Sauberkeit, unseren Service sowie besonders die Hilfsbereitschaft unserer Rezeption geschätzt haben.

Solches Feedback motiviert unser Team, weiterhin sein Bestes zu geben.

Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.
Die Direktion – Stella Maris
No Public Name
Reviewed: 2 weeks ago (15/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Mr. Nicholas,
Thank you sincerely for taking the time to complete our satisfaction survey. We are delighted to see your positive scores, especially regarding the atmosphere, service, cleanliness, and breakfast.

It is a real pleasure to know that you found our staff friendly and helpful – we will be sure to share your kind words with the entire team.

We hope to welcome you back very soon and offer you an even more enjoyable stay.

Best regards,
Management – Hotel Stella Maris
No Public Name
Reviewed: 3 weeks ago (11/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Mr. Zumbuehl,

Thank you for sharing your experience at Hotel Stella Maris.
We are pleased that you appreciated the room, cleanliness, location, and other aspects of your stay.
We also value your comments regarding service and value for money, which help us to further improve our standards.

We hope to welcome you again in the future.
Kind regards,
Management – Hotel Stella Maris

No Public Name
Reviewed: 3 weeks ago (10/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Liebe Frau Einackerer,

vielen Dank für Ihre positive Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben – besonders in Bezug auf Atmosphäre, Sauberkeit und Lage.

Ihr Hinweis zur begrenzten Auswahl beim Abendessen (insbesondere für Nicht-Fischliebhaber) ist sehr hilfreich. Wir arbeiten bereits daran, unser kulinarisches Angebot zu verbessern.

Wir hoffen, Sie bald wieder im Hotel Stella Maris begrüßen zu dürfen!

Herzliche Grüße,
Das Team vom Hotel Stella Maris
No Public Name
Reviewed: 3 weeks ago (10/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Gentile Sig. Cristallini,

La ringraziamo per aver condiviso la Sua esperienza presso il nostro hotel. Siamo lieti che abbia apprezzato la pulizia, l’atmosfera, la posizione e la cortesia del nostro staff, con un particolare riconoscimento al personale del bar.

Abbiamo preso nota della Sua osservazione in merito alla cena e ci dispiace che la varietà delle pietanze non abbia soddisfatto pienamente le Sue aspettative.

Sperando di poterLa accogliere nuovamente in futuro, Le porgiamo i nostri più cordiali saluti.

La Direzione
Hotel Stella Maris

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