Hotel Verlaine hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 2,309 reviews across 7 portals
:
By Lama Tabet
Friends
20-29 years
Reviewed: 3 years ago (04/07/2023)
Date of experience: 07/2023

Cocktails were not tasty

By Giuseppe Pisani
Couple
40-49 years
Reviewed: 3 years ago (04/07/2023)
Date of experience: 07/2023

Is a good experience, but is better don’t take breakfast in the hotel.

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (04/07/2023)
Date of experience: 07/2023

Because 2 days the elevator had a problem and mostly didn’t work. We went to 3rd floor by stairs. The hotel has only one elevator

By Akin Rota
Couple
60-69 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

It was a pleasant stay. The cleanliness and decoration of the rooms and the lobby were outstanding. The only issue was the elevator that was not working during our check in and we had to carry together with the night receptionist our luggages. But it is not a big issue, staff was very dedicated

By CALLOUD JM
Couple
50-59 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Nice Room , Nice Place , good bed .. perfect

By Viktorya Karapetyan
Alone
30-39 years
Reviewed: 3 years ago (29/06/2023)
Date of experience: 06/2023

Excepcional! Sobre todo la atención del personal! Volveré!

By Chee Chu
Business
50-59 years
Reviewed: 3 years ago (27/06/2023)
Date of experience: 06/2023

A fantastic experience. Room was clean and spacious. But the staff were amazing. So friendly and always available to help with absolutely anything. Both day and night staff. In particular, Carlos, Lamia and Jordan were exceptionally friendly and helpful. Thank you guys so much for making our stay extra memorable and comfortable

No Public Name
Business
30-39 years
Reviewed: 3 years ago (26/06/2023)
Date of experience: 06/2023

Honestly, I was a bit disappointed with the customer service - from check-in to check-out it. I feel like the staff needs to be trained a bit more on going above for guest to really make the experience memorable. Personally, the cleaning staff was a lot more friendlier and helpful than the reception associates in my opinion. Additionally, my biggest issue was the fact that we had no wifi during my stay. I was in town for work at the Cannes Creativity Festival and I had no wifi. The staff also did not communicate that until I asked them. It just feels like they could do so much better to make people feel comfortable.

No Public Name
Business
50-59 years
Reviewed: 3 years ago (25/06/2023)
Date of experience: 06/2023

A lovely boutique hotel. Rooms are tiny (as are most in europe) but clean and comfortable. I would suggest removing carpet in the guest rooms, as it is tired and would feel cleaner with a wood or hard surface floor. Desk and breakfast team were very polite and helpful.

Dear Mrs Lundberg,

Thank you so much for your kind feed back for our etablishment and our team.
We will take good notes of your remarks about the carpet in the rooms.

The entire team is joining me and hope to see you soon again at the hotel Verlaine,

Sincerely,

Tatiana
No Public Name
Business
40-49 years
Reviewed: 3 years ago (25/06/2023)
Date of experience: 06/2023

Very pleasant. Will come back again.

Dear Mrs Caggiano,

Thank you so much for your stay and feeback ! It will be a pleasure for us to welcome you again .
See you soon in Cannes,

Sincerely ,

Tatiana
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