Hotel Verlaine hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 2,313 reviews across 7 portals
:
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (14/07/2019)
Date of experience: 07/2019

Accueil agréable, chambre aussi. Manque d'une table avec des chaises pour le balcon qui est alors inutilisable, manque d'un double vitrage contre le bruit extérieur

Chère Madame Marty,

Nous vous remercions chaleureusement pour votre séjour au sein de notre établissement ainsi que pour avoir pris le temps de partager votre ressenti avec nos équipes.

Nous sommes ravis de savoir que l'accueil ainsi que la chambre fut à la hauteur de vos attentes.

Nous avons pris bonne note de votre commentaire concernant la table et les chaises. Sachez que nous avons déjà pensé à l'aménagement des balcons, mais la sécurité des clients passant avant tout, nous avons décidé de ne pas en disposer.

Quant à l'insonorisation des chambres, sachez qu'il s'agit d'un point sur lequel nous avons travaillé avec précision pour l'ouverture de notre hôtel. Permettez-moi de vous préciser que toutes nos chambres bénéficient d'ores et déjà de fenêtre double vitrage. Nous sommes navrés si cela n'a pas suffit. Lors de votre prochain séjour, n'hésitez pas à nous indiquer votre sensibilité au bruit. Nous ferons tout le nécessaire afin de vous attribuer nos chambres les plus calmes.

Nous espérons avoir le plaisir de vous recevoir à nouveau pour un nouveau séjour de charme.

Bien à vous,

Guest Relations
No Public Name
Family
50-59 years
Reviewed: 7 years ago (11/07/2019)
Date of experience: 07/2019

tres satisfaite, je reviendrait

Chère Madame Lacroix,

Nous sommes ravis de savoir que votre séjour fut une belle réussite.

La satisfaction de nos clients est pour nous au centre de nos priorités. Sachez que votre prochain séjour chez nous sera notre plus belle récompense.

Nous vous souhaitons un très bel été et à bientôt à l'hôtel Verlaine Cannes !

Chaleureusement,

Guest Relations
By Marleen
Couple
20-29 years
Reviewed: 7 years ago (11/07/2019)
Date of experience: 07/2019

tolles Hotel, sehr freundliches Personal, super Lage & sehr gutes Frühstück

Dear Mrs Pirchner,

First of all allow me to reply in english as my german is very poor.
We are truly overjoyed that you appreciated your time at our hotel so much. It goes without saying that our team was delighted to read that their efforts were recognized.
We hope we will have the opportunity to welcome you back very soon for many more unforgettable stays to come.

Kind Regards,

Guest Relations
By Megan
Couple
20-29 years
Reviewed: 7 years ago (10/07/2019)
Date of experience: 07/2019

Amazing, from the moment we walked in we were greeted with a friendly receptionist. We were able to check in early which was amazing, after an early flight it was nice to freshen up for the day! Breakfast was lovely, good range of food. Only on our last day (Monday) we woke up slightly later and there was barely any food left. Like fruit, eggs, bacon, croissants! The only other thing was we had also booked the offer of the beach access. Before we booked our stay we did phone reception to check this was for everyday of our stay which they replied yes. However this wasn’t the case.....it was dealt with very well and the manager honoured this for us. Like I said an amazing stay so thank you :)

Dear Mrs Pedersen,

We thank you so much for your kind review regarding your recent stay in our hotel.
We were delighted to learn that you spent a most enjoyable stay and that the services of our staff met your expectations.

Your satisfaction is our highest priority !

I have been pleased to share your compliments with the team who has contributed to the success of your experience.

We do hope to have the pleasure to welcoming you back in a not too distant future !

Warm Regards,

Guest Relations,
No Public Name
Business
60-69 years
Reviewed: 7 years ago (10/07/2019)
Date of experience: 07/2019

Relaxing comfortable stay in a superior room, charming staff, and a very comfortable bed.

Dear Mrs Holworthy,

Thank you so much for sharing with us this wonderful review following your stay at the Hotel Verlaine.

We are delighted to read you had a nice stay amongst us and particularly appreciated the Hospitality and the service of our team but also our brand new hotel decoration and the confort of our room.

We hope we will have the opportunity to welcome you back very soon for many more unforgettable stays to come.

Yours sincerely,

Warm Regards,

Guest Relations
No Public Name
Alone
50-59 years
Reviewed: 7 years ago (09/07/2019)
Date of experience: 07/2019

Excellent!! Rooms are new, modern, impecable. Staff super friendly and helpful! I would definitely come back.

Dear Mr Fernandez,

We thank you so much for your amazing review regarding your stay in our brand new hotel.

Our team is thrilled to hear that you had a wonderful stay and that the room decoration met all of your expectations.
Your lovely comments regarding the service from our team are very motivating for us. Delivering memorable experiences through service is one of our foundations and I am so pleased to see that this was noticed. I will be sure to share your kind words.

We hope that we can have the opportunity to welcome you back in the near future.

King regards,
Guest Relations
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (07/07/2019)
Date of experience: 07/2019

Very nice stay hotel was always clean and reception staff were very welcoming. Only disappointment was that the cost of the private beach was not advertised in website.

Dear Mrs Purcell,

Thank you so much for your valuable feedback. It is always great to hear such positive reviews from our guests. We strive to deliver our guests the best in hospitality and your words are great testament to our efforts.

Look forward to serving you again soon.

Kind Regards,

Guest Relations
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (06/07/2019)
Date of experience: 07/2019

We loved this hotel. All of the staff were so friendly and helpful. The room was great with a comfy bed and very effective and much needed (during the heatwave) air-conditioning. The buffet breakfast was wonderful and it was very helpful to us that we could take our breakfast late. the hotel has a very clean and airy feel to it and it is very close to town and to the beach is just 8 minutes walk away. Overall a great place to stay in Cannes.

Dear Mrs Antenen,

We sincerely thank you for taking the time to share your impressions following your recent experience at Verlaine hotel. We genuinely value and appreciate your feedback and were very happy to welcome you.

As you underlined, the hotel is conveniently located just a step away from the main street and the historical part of Cannes, le Suquet. It is offering us significant opportunities to enjoy the city with your family !

We are truly overjoyed to learn that you enjoyed our breakfast buffet. We are pleased to provide every day a breakfast buffet in which the richness and the variety of the provided products is undoubtedly a major asset.

Besides, your compliements with regard to the staff represent our greatest reward and incite us to give you the best possible service at all times.

We hope that we will have the opportunity to welcome you again in the near future.

Kind Regards,

Guest Relations
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (20/06/2019)
Date of experience: 06/2019

Overall the experience was very good, the hotel was stylish and clean and the staff were very helpful. Unfortunately my partner did not find the bed comfortable, which may be because it was two twin beds put together.

Dear Mrs Stewart,

We are pleased to learn that you appreciated the hotel, the decoration and we thank your for your compliments with regard to the staff.
We sincerely regret to note the frustration of your partner regards to the bed as it is generally highly appreciated. For your next stay do not hesitate to contact me, i will try all my best to make your stay comfortable.

Kind regards,

Vanlerberghe Camille
Guest Relations
+33 (0)4 93 43 30 80
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (16/06/2019)
Date of experience: 06/2019

Very nice room and great hotel!

Dear Mrs Nagy,

We sincerely thank you for your positive comments with regard to your recent experience amongst us that made the team smile !
We do hope to have the pleasure to welcoming you back in a not too distant future !

Warm regards,

Guest Relations
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