Hotel VICTORIA Nürnberg hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 12,210 reviews across 12 portals
:
By Elena
Business
30-39 years
Reviewed: 9 years ago (11/10/2017)
Date of experience: 10/2017

Good location, friendly staff, nutritional breakfast, all-day free coffee-tea, good internet and the most orangey umbrella I've seen! Keep up the good work and thank you for welcoming us each time with open arms. Hello to Magdalena!

By Marisa Baltromejus
Leisure travelers
30-39 years
Reviewed: 9 years ago (10/10/2017)
Date of experience: 10/2017

Guest has not commented on review

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/10/2017)
Date of experience: 10/2017

sehr guter und freundlicher Empfang und Service

By Maggie
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/10/2017)
Date of experience: 09/2017

A lovely Hotel, situated in a beautiful part of a very special city. With staff that make you feel so welcome.

No Public Name
Business
20-29 years
Reviewed: 9 years ago (09/10/2017)
Date of experience: 10/2017

Guest has not commented on review

No Public Name
Business
70-79 years
Reviewed: 9 years ago (09/10/2017)
Date of experience: 10/2017

Ich mag das Hotel sehr gerne. Wunderbares Frühstück, total nettes Personal, die Lage, alles bestens.

By Jens Reimer
Business
40-49 years
Reviewed: 9 years ago (09/10/2017)
Date of experience: 10/2017

Ein sehr, sehr angenehmer Aufenthalt - sehr, sehr freundlich, top gepflegt alles !!!! Sehr gerne wieder

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (08/10/2017)
Date of experience: 10/2017

Guest has not commented on review

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (07/10/2017)
Date of experience: 10/2017

OK

Dear Guest,

Thank you for taking the time to write us a review about your stay at the Victoria. Of course we are not happy about the fact that you were not completely satisfied with your stay. As our hotel is a listed building from 1896, some of our bathrooms are smaller than others. We are subject to many regulations concerning remodeling measures but constantly investing in renovation works in the last years and will continue in the future. As our hotel is located in the center of Nuremberg, it happens that you hear people passing by during the night. Unfortunately we cannot influence this fact. For your next reservation we would recommend one of our rooms towards the Klarissenplatz right behind our hotel.

We are dedicated to cleanliness and hygiene. Our housekeeping team is always anxious to clean the rooms conscientiously. To learn and develop, we have to take your criticism seriously and would like to know which aspects you didn't like during your stay. Which areas could have been cleaner?

Our reception team is always endeavored to answer all your questions and fulfill your wishes. We appreciate your understanding that we unfortunately can only express our regret after your departure. We would have been happy if you gave us the chance to solve your problems personally during your stay. Nevertheless, we would be happy to convince you completely of our Victoria hospitality if you find another occasion to travel to Nuremberg.

Best regards,
Tanja Winkler
Marketing assistant
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (07/10/2017)
Date of experience: 10/2017

Guest has not commented on review

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