Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,223 reviews across 14 portals
:
No Public Name
Family
60-69 years
Reviewed: 4 years ago (27/04/2022)
Date of experience: 04/2022

Would recommend this hotel highly

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We are all looking forward to welcoming you back very soon.
Best regards
By Teresa Ponn
Friends
60-69 years
Reviewed: 4 years ago (26/04/2022)
Date of experience: 04/2022

Great! Highly recommend! Only one complaint is that the hotel asked for my credit card when we checked in which is a normal procedure. However, I saw they charged $ 32.80 USD on my credit card when I returned home, I was told by the receptionist that the amount was supposed to be for security check in; in case we used some of the items in the room which we didn't. I never had this experience with any hotels in the world; it was a pretty unusual practice; need to wait and see if that amount got reimbursed on my credit card.

Dear Teresa

Thank you very much for your feed back and a good satisfaction rating.

We regret that you did not receive a full information about our policy concerning the guarantee for the stay. We never charge our guests upon arrival. We only pre-autorise their credit card for some amount depending on the reservation. The payement is done upon check out. And the pre-autorisation is cancelled straight after. The amount blocked on the credit card is refunded.
We remain available for any further question about that or anything else on frontoffice@westendnice.com and hope that this inconvenience will not prevent us to welcome you back.
Best regards
No Public Name
Family
50-59 years
Reviewed: 4 years ago (26/04/2022)
Date of experience: 04/2022

Muy buen hotel, aunque la regulación del aire acondicionado no era adecuado.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Couple
50-59 years
Reviewed: 4 years ago (26/04/2022)
Date of experience: 04/2022

Lovely stay! Friendly, helpful and competent staff. Great breakfast area outside in the sun with lots of plants around. The only thing I would have liked was for there to be a hotel bar open (however, the hotel was not very busy and I accept that it is not cost effective for this).

Dear guest

Thank you very much for your time spent on writing this comment to tell us how you experienced the West End in Nice.

The suggestions from our guests matter for us since they help us to constantly improve our services.

We do hope to welcome you back very soon.
Best regards
By DUPLAT
Couple
50-59 years
Reviewed: 4 years ago (25/04/2022)
Date of experience: 04/2022

Nous avons passé une nuit dans ce très bel hôtel dans une chambre classique vue sur la ville, petite mais suffisante pour un couple et surtout très calme ( aucun bruit).
L'accueil et le service est à la hauteur d'un 4 étoiles.
Le petit déjeuner est très copieux, il y en a pour les goûts.
Un parking pour 22 euros par jour est situé juste à côté.
Nous avons passé un très agréable séjours et nous reviendrons sans hésiter.

Cher Mr. Duplat

Merci beaucoup d'avoir pris le temps d'écrire ce retour positif et détaillé.
Nous sommes heureux d'avoir rendu votre séjour agréable.
Si vous souhaitez contribuer à notre réputation en ligne, nous vous invitons à laisser un avis sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Michael Schmidt
Couple
40-49 years
Reviewed: 4 years ago (25/04/2022)
Date of experience: 04/2022

Sehr gutes Hotel, tolle Lage. Einziges Manko: die wirklich sehr hellhörigen Zimmer. Alles andere war sehr empfehlenswert.

No Public Name
Alone
20-29 years
Reviewed: 4 years ago (24/04/2022)
Date of experience: 04/2022

Un manque au niveau d'un bar dans l'hôtel

No Public Name
Family
30-39 years
Reviewed: 4 years ago (22/04/2022)
Date of experience: 04/2022

Bel hotel, bien situé et personnel à lécoute.

By Gaudi
Couple
60-69 years
Reviewed: 4 years ago (22/04/2022)
Date of experience: 04/2022

Séjour de rêve, tout était parfait. Merci à toute l'équipe : nous avons hâte de revenir.

By Rosier
Family
30-39 years
Reviewed: 4 years ago (22/04/2022)
Date of experience: 04/2022

Belle situation, belle chambre mais qu'elle chaleur qui empêche de dormir !

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