Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,227 reviews across 14 portals
:
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (30/09/2021)
Date of experience: 09/2021

Globalement bonne. A l'exception du wi-fi dans la chambre 310. Il était impossible de s'y relier, de même que la 4G. On aurait dit que cette chambre était une cage de Faraday. Pour se connecter à la wi-fi, il fallait se rendre dans le couloir sous l'appareil diffusant les ondes !

No Public Name
Business
40-49 years
Reviewed: 4 years ago (30/09/2021)
Date of experience: 09/2021

Great staff, great location but room and breakfast are not up to par with the expectations that come from a beautiful building and great staff

Dear guest
Thank you very much for your feedback.
We will for sure take good notice of all your advices.
We are all looking forward to welcoming you back very soon.
Best regards
By JIM WEINSTEIN
Alone
70-79 years
Reviewed: 4 years ago (29/09/2021)
Date of experience: 09/2021

QUITE WONDERFUL! RIGHT IN THE HEART OF FASHIONABLE NICE

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We are all looking forward to welcoming you back very soon.
Best regards
By Daniel K.
Friends
50-59 years
Reviewed: 4 years ago (28/09/2021)
Date of experience: 09/2021

Gutes Mittelklasshotel

Dear guest
Thank you very much for your time spent on writing this comment to tell us how you experienced the West End in Nice.

We do hope to welcome you back very soon.
Best regards
By Janet Johnson
Couple
50-59 years
Reviewed: 4 years ago (28/09/2021)
Date of experience: 09/2021

Good overall with excellent staff. Facilities were poor as described above. We had problems with noisy neighbours in the next room drinking until 2am for the first two nights which we reported on the third morning when we were told they had checked out that same day

Dear guest
Thank you very much for your feedback.
Sorry for the noisy guests close to your room.
Our technicians will soon improve the sound proofing between this room and the other one.
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Friends
60-69 years
Reviewed: 4 years ago (28/09/2021)
Date of experience: 09/2021

Excellent séjour. Hôtel très bien situé.

Cher client
Merci beaucoup pour votre message.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Virginia Siegel
Family
70-79 years
Reviewed: 4 years ago (27/09/2021)
Date of experience: 09/2021

Pampered and luxurious!

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We are all looking forward to welcoming you back very soon.
Best regards
By Y
Couple
60-69 years
Reviewed: 4 years ago (27/09/2021)
Date of experience: 09/2021

Bon service, bon accueil, chambre ayant vieillie

Cher client
Merci beaucoup pour votre message.

Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (26/09/2021)
Date of experience: 09/2021

It was our 3rd time staying in the West End Hotel and we would not have returned if we had not enjoyed it.
There is one area which if improved could make a big difference. There is very little 'social area' such as a foyer with small bar and coffee dock. The room opposite the lifts is not conducive as a seating area as it is at present. The room on the left as you enter the hotel would be ideal if the wall between it and the steps was removed. Maybe this is not possible but it is an area which comes to mind. Maybe the breakfast room could be used. It seems a waste of space on the Promenade having it closed all day.

Dear guest,
We do take notice of your advice.
Thank you for this suggestion which reflect your point of view and help us to improve our service.
We are all longing to welcoming you back.
Kindest regards
By Masset
Couple
70-79 years
Reviewed: 4 years ago (25/09/2021)
Date of experience: 09/2021

Nous ne pouvions pas être mieux traités. Inoubliable !!

Cher client
Merci beaucoup pour votre message.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
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