Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,210 reviews across 14 portals
:
By Jerry
Couple
60-69 years
Reviewed: 1 year ago (27/07/2024)
Date of experience: 07/2024

Great location for beach and discovering the area.

Good afternoon,

We are delighted to see that you enjoyed the beach and your stay with us at the Hotel West End Nice!

Don't forget for your next visit to contact us direct as we love to take extra care of our regular hosts.
Warmest regards.
By Emma
Family
40-49 years
Reviewed: 1 year ago (24/07/2024)
Date of experience: 07/2024

Excellent location. Some rooms are refurbished. We stayed in 2 rooms ocean view and city view. Views from both rooms great.
Service staff very helpful.
Easy 15 minute walk to train station and easy to get to airport

Good afternoon Emma,
We really appreciate you taking the time to leave us your review. We are delighted that you had an excellent stay with us and that you enjoyed the beauty of our hotel and the kindness of our staff. It warms our hearts to hear that we made your stay a pleasant one.
We strive to create an atmosphere of comfort and relaxation for all our guests and we are delighted to hear that we achieved this during your stay with us.
We thank you again for your kind words and hope to see you again soon!
No Public Name
Alone
60-69 years
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

Ok. But the room was not good enough - noise from the lift.

Dear Annette,

Thank you for taking the time to share your comments with us. We are grateful for your stay and pleased that you found our hotel satisfactory. However, we apologize for the inconvenience caused by the elevator noise. In our hotel, we strive to provide a peaceful and comfortable stay for all our guests. We thank you again for your feedback and look forward to welcoming you again in the future.
By Kim Faurbjerg
Family
50-59 years
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

Generelt fint indtryk. Dog mangler der flere faciliteter. Som nævnt er senge ikke ok. Slet ikke til 4-stjernet hotel.
Havde alt i alt ratet 8 ud af 10 med gode senge. Men må desværre rate 4 ud af 10 da vi fik sovet dårligt i 9 dage hvilket til dels ødelagde vores ferie.

Dear Kim ,

Thank you for taking the time to provide us with your feedback. We are delighted to hear that you had an overall positive experience during your stay at our hotel. However, we apologize for the inconvenience caused by the bed. We strive to provide our guests with comfortable accommodation and will take your feedback into account to make improvements in the future. We look forward to welcoming you back in the future and making your stay even better.
No Public Name
Group
50-59 years
Reviewed: 1 year ago (20/07/2024)
Date of experience: 07/2024

We had a fantastic time. The early morning swims were perfect way to start the day

Good afternoon Zachary

Thank you so much for your feedback! We're thrilled to hear that you had a fantastic time and that the early morning swims were the perfect way to start your day. We look forward to welcoming you back for more great experiences in the future.
See you soon at West End Hotel
No Public Name
Family
40-49 years
Reviewed: 1 year ago (20/07/2024)
Date of experience: 07/2024

Very nice , love the location ! Loved the smell when you walk in

Dear Guest,
Thank you very much for your review
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Couple
50-59 years
Reviewed: 1 year ago (20/07/2024)
Date of experience: 07/2024

Excellent séjour. Très belle localisation de votre établissement

Cher client,
Nous vous remercions d'avoir pris le temps d'écrire un commentaire aussi positif sur votre récent séjour dans notre hôtel.
Nous sommes ravis d'apprendre que votre expérience a été merveilleuse
Dans notre hôtel, nous nous efforçons d'offrir à chaque client la meilleure qualité de service, de confort et d'hospitalité. Il est gratifiant de savoir que nous avons réussi à répondre à vos attentes.
Nous nous réjouissons de vous accueillir à nouveau bientôt !
By Ainsworth Beverley
Family
20-29 years
Reviewed: 1 year ago (17/07/2024)
Date of experience: 07/2024

Hotel was excellent with wonderful location

Dear Christina,

Thank you for taking the time to leave us a comment. We are pleased to hear that you enjoyed the location, view and breakfast during your stay with us.
We strive to provide our guests with excellent service and experience. We are therefore sorry for the maintenance problem and the room service.
We appreciate your feedback as it helps us to improve our services for future guests and we hope you will be able to visit us again in the near future.
See you soon for a new experience at the West end hotel.
By Stephen Kelly
Couple
60-69 years
Reviewed: 1 year ago (16/07/2024)
Date of experience: 07/2024

Below average, somewhat disappointing. Mostly due to quality of bath products and conditions of room.

Dear Mr. Stephen,

We are sorry to hear that we did not meet your expectations. We value each reviews so that this way we could improve in the future. We hope to see you again in the future and we'll make sure that you have better experience.
No Public Name
Family
40-49 years
Reviewed: 1 year ago (16/07/2024)
Date of experience: 07/2024

L'endroit est vraiment très central et on peut aussi profiter de la plage Bleu beach Nice.
L'hôtel a besoin de renovation.

Bonjour Sofia,

Nous vous remercions d'avoir pris le temps de laisser un commentaire.
Vous avez apprécié nos services, et nous en sommes ravis car nous nous efforçons d'apporter chaque jour les meilleurs soins à nos hotes.
En espérant avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour à l'hôtel West End !
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