Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,210 reviews across 14 portals
:
By Jenny Schneider
Couple
50-59 years
Reviewed: 1 year ago (14/07/2024)
Date of experience: 07/2024

The people are wonderful. The room was to her overall experience was fair would not go back.

Dear Jenny,

Thank you so much for your review. Each review is always appreciated for our own improvement.
We are sorry to hear that the overall experience did not meet your expectations. .
We are all looking forward to welcoming you back very soon.
Best regards
By Candice Adams Kimmel
Friends
70-79 years
Reviewed: 1 year ago (13/07/2024)
Date of experience: 07/2024

i had an extraordinary stay. I onyl had one night scheduled, but wished my schedule would have allowed a few more days.

Dear Mrs Kimmel,

Thank you for taking the time to write such a nice review about your stay at our hotel ! We are delighted that you enjoyed the location and the room.

We thank you for your positive feedback and hope to see you again soon !
By caroline
Family
50-59 years
Reviewed: 1 year ago (10/07/2024)
Date of experience: 07/2024

Very good. Excellent location and a nice hotel with good breakfast

Dear Mrs. Pontoppidan,
Thank you very much for your nice review,
We are all looking forward to welcoming you back very soon.
Best regards.
No Public Name
Family
50-59 years
Reviewed: 1 year ago (09/07/2024)
Date of experience: 07/2024

I would not stay here again. Our kids room has dangerous steps and was not very well set up either.

Dear Ryan,

Thank you for taking the time to provide us with your feedback.

We are grateful for your kind words about our hotel and apologize for any inconvenience you encountered during your stay.
Our team strives to create a safe and comfortable environment for all our guests, including families with children.
We appreciate your valuable contribution to the continuous improvement of our services.
By Sarah M
Couple
20-29 years
Reviewed: 1 year ago (09/07/2024)
Date of experience: 07/2024

We loved our visit to Nice and the hotel. We loved going to the beach and the breakfast was very good each morning. We also loved the water fountain and coffee machine in the lobby, it was an accessible way to drink enough water on the trip

Dear Sarah
,
We thank you for your comment and are very happy to hear that you enjoyed the location and the breakfast.
We hope to have the pleasure of seeing you again during your next stay.

See you soon, at the hotel West End
No Public Name
Friends
20-29 years
Reviewed: 1 year ago (09/07/2024)
Date of experience: 07/2024

J’ai beaucoup aimé mon expérience dans cet hôtel, qui est très bien situé sur la promenade des Anglais . Dommage que les chambres partielles mer soient un peu petites mais sinon dans l’ensemble je suis satisfait

Cher Rubens,
Nous vous remercions d'avoir pris le temps d'écrire un commentaire aussi positif sur votre récent séjour dans notre hôtel.
Nous sommes ravis d'apprendre que votre expérience a été merveilleuse
Dans notre hôtel, nous nous efforçons d'offrir à chaque client la meilleure qualité de service, de confort et d'hospitalité. Il est gratifiant de savoir que nous avons réussi à répondre à vos attentes.
Nous nous réjouissons de vous accueillir à nouveau bientôt !
By Joseph Sheen
Family
60-69 years
Reviewed: 1 year ago (08/07/2024)
Date of experience: 07/2024

You should provide car parking space to your guests.

Dear Joseph,

Thank you for taking the time to share your comments with us.
We are pleased to hear that you enjoyed your stay at our hotel.
We take note of your comment regarding the availability of parking and we do have some private places for cars but guests have to book it in advance.
Our team is committed to providing the best possible service and we look forward to welcoming you back in the future for a positive stay.
By Lou Dangeli
Couple
60-69 years
Reviewed: 1 year ago (07/07/2024)
Date of experience: 07/2024

Over a 2 week period, I checked in and stayed 3 seperate times. Each time in a different room choice. Very happy with every room, the service, the location, and the overall experience with the hotel and staff. Looking forward to returning.

Good afternoon Lou Dangeli,

we are delighted to see that you enjoyed your stay with us at the Hotel West End Nice !

Don't forget for your next visit to contact us direct as we love to take extra care of our regular hosts.
Warmest regards.
By A Greenfield
Couple
70-79 years
Reviewed: 1 year ago (06/07/2024)
Date of experience: 07/2024

Courteous and helpful staff - hotel location excellent - decoration outside of lobby area fairly poor!

Dear Greenfield,

Thank you for taking the time to write such a nice review about your stay at our hotel!

We are delighted that you enjoyed the location, Above all, we appreciate your kind words about our staff, who take great pride in providing excellent service.

We thank you for your positive feedback and hope to see you again soon!
By Whitney Lewis
Alone
30-39 years
Reviewed: 1 year ago (06/07/2024)
Date of experience: 07/2024

I enjoyed my stay and would come back for another visit! The staff was extremely helpful and everything was exactly as advertised.

Dear Lewis,

Thank you for taking the time to write such a nice review about your stay at our hotel! We are delighted that you enjoyed the location, the restaurants and the room. Above all, we appreciate your kind words about our staff, who take great pride in providing excellent service. We thank you for your positive feedback and hope to see you again soon!
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