Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,277 reviews across 14 portals
:
By guptha
Couple
40-49 years
Reviewed: 6 years ago (27/09/2019)
Date of experience: 09/2019

pricey but great location and view which is what you are paying for - don't expect luxury or a lavish breakfast

Thank you dear guest for appreciating our historical hotel.
All our staff remain at your service for any assistance , you may need.
We do hope to welcome you back soon.
Kind regards
By Wendy
Friends
60-69 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

I enjoyed my stay immensely.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Group
40-49 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

good hotel , good level of service and great location for ironman race

Dear Chris
A pleasure for all of us too.
We do hope you will participate next year to the Iron man race and enjoy another stay with us.
Warm regards
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (25/09/2019)
Date of experience: 09/2019

Our room was upgraded with a fabulous beach view. Appreciate the English speaking staff who were very helpful in answering our many travel questions. I would highly recommend the restaurant in the Hotel... Food was amazing and we were particularly impressed by our servers Frederic, David and Thomas.... Thank you for your special service.!

Dear guest
Thank you very much for your message. We will inform our restaurant staff for mentionning their efficiency so nicely.
Should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Eduardo Padron
Couple
60-69 years
Reviewed: 6 years ago (24/09/2019)
Date of experience: 09/2019

Enjoyed our stay very much. Hotel is excelletnly located.

Dear guest
Thank you very much for your rating.
We do hope to welcome you back very soon and please review us on trip advisor and let all the travellers know how you experienced our hotel.
Best regards
By Melanie Rogers
Family
40-49 years
Reviewed: 6 years ago (24/09/2019)
Date of experience: 09/2019

awful rooms, really poor service only postivies on this hotel was the location and the breakfast

No Public Name
Family
50-59 years
Reviewed: 6 years ago (23/09/2019)
Date of experience: 09/2019

Просто потрясающе, очень красиво, много зелени, цветов, аромат лилий, комфортно, замечательная атмосфера.

Уважаемый покупатель
Большое спасибо за ваше мнение.
Ваше мнение важно для нас, потому что оно помогает нам улучшить наше предложение и услуги, чтобы лучше обслуживать вас.
Если вы хотите внести свой вклад в нашу репутацию онлайн, мы приглашаем вас оставить комментарий о пребывании на сайте Trip Advisor.
С удовольствием приветствую вас снова очень скоро.
искренне
By Scott
Couple
50-59 years
Reviewed: 6 years ago (22/09/2019)
Date of experience: 09/2019

Beautiful location over looking water. Some minor upgrades would improve facility greatly

Thank you dear Scott,
We do consider with care all your advices and will work on them to offer to all our guests the best experience ever.
We are longing to welcoming you back.
Kindest regards
By Angela Baker
Family
60-69 years
Reviewed: 6 years ago (22/09/2019)
Date of experience: 09/2019

Very pleasant short stay. Loved the staff. It would have been nice to have a lively bar to return to at night.

Thank you dear Angela for you suggestion about a bar opened until late at night.
Our restaurant manager has been informed and will work it to offer to all our guests the best experience ever.
We are longing to welcoming you back.
Kindest regards
By Spaggiari
Alone
60-69 years
Reviewed: 6 years ago (21/09/2019)
Date of experience: 09/2019

décevante, je suis cliente de cet hôtel depuis des années, la qualité n'est plus la même.

Chère Madame Spaggiari
Nous regrettons votre appréciation et vous invitons à nous contacter à votre convenance pour que ce séjour ne soit plus qu'un souvenir pour lequel nous avons à cœur de remédier.
Nous vous attendons déjà pour votre futur séjour et celui sera des plus enchanteur. Appelez nous directement pour bénéficier de nos meilleures offres et de notre plus belle chambre et de notre meilleur accueil. Bien à vous.
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