Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,277 reviews across 14 portals
:
By Italino Baraviera
Couple
50-59 years
Reviewed: 6 years ago (06/09/2019)
Date of experience: 08/2019

Very nice hotel in a wonderful town

Dear Sgr Baraviera
Thank you very much for your message.
It's nice to see how you enjoyed your stay with us.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By JOHN
Couple
60-69 years
Reviewed: 6 years ago (05/09/2019)
Date of experience: 09/2019

The location was great and the front desk staff very helpful finding a lost baggage. The breakfast was the best and opened to 11 am

Dear John
Thank you very much for your message.
It is all part of our service to assist our guests .
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (04/09/2019)
Date of experience: 09/2019

Perfect! This is our fourth time staying at the Hotel West End over the last 8+ years and it will not be the last. Team of very pleasant and helpful young professionals, from the management, front desk clerks, concierge, those taking care of the rooms, everyone is service oriented and smiling!! Will continue to recommend the hotel to friends and family.

Dear M Gallagher,
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Friends
50-59 years
Reviewed: 6 years ago (04/09/2019)
Date of experience: 09/2019

Terrible never again

By Helen Gorman
Couple
60-69 years
Reviewed: 6 years ago (03/09/2019)
Date of experience: 08/2019

From arrival to departure everything was a sheer delight. The breakfast was very good with great choice of food. Our personal experience of our stay in the West End was perfection. Thank you

Dear Helen
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Tamas Soos
Couple
30-39 years
Reviewed: 6 years ago (03/09/2019)
Date of experience: 09/2019

Price/performance = 0 To expensive , Bad breakfast, dirty Rooms...

By Carit Pedersen
Alone
70-79 years
Reviewed: 6 years ago (01/09/2019)
Date of experience: 08/2019

Perfekt hotel til mine feriebehov.

Dear M. Pederesen,
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (31/08/2019)
Date of experience: 08/2019

Ein schönes, altes Grand Hotel in einer tollen Lage. Leider etwas in die Jahre gekommen und in den Zimmern einige Makel.

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Harry
Couple
30-39 years
Reviewed: 6 years ago (27/08/2019)
Date of experience: 08/2019

Would not stay here again...staff very friendly but hotel very old and not well kept. Dead roaches in the hallway doesn't help either.

Dear guest
Our hotel is a vintage hotel and the style the ambience is a true Belle Epoque architectural masterpiece. It is obviously nt your favourite style but some other do like it.
We do regret the unpleasant visit of an unexpected insect and we do have engaged immediatly a process to avoid it.
Our hotel is well kept despite your opinion in order to preserve its original beauty and style.
We are all sure you will see it differently for your next visit and we are all longing to welcoming you.
Kind regards
No Public Name
Family
40-49 years
Reviewed: 6 years ago (27/08/2019)
Date of experience: 08/2019

It was fine, location great, would have liked AC to work a bit better, but was able to sleep

Dear Ryan
Thank you very much

We do hope to welcome you back very soon.
Best regards
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