Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,277 reviews across 14 portals
:
By Luiz Carlos Zat
Family
50-59 years
Reviewed: 6 years ago (26/08/2019)
Date of experience: 08/2019

Quando realizamos uma viagem de ferias a satisfação esta no conjunto do processo ( lugar, segurança, hotel, serviços), então pela cidade, beleza natural e atendimento recebido no hotel descreveria como uma boa experiência.

By Aleksandr Bulgakov
Family
40-49 years
Reviewed: 6 years ago (26/08/2019)
Date of experience: 08/2019

Everything all right!

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (25/08/2019)
Date of experience: 08/2019

I stayed from August 13 to 15. I went on a trip to Nice, France to make beautiful memories with my pregnant wife. I received excellent service from friendly staff so I could rest and go well. If I have a chance next time, I really want to stay at this hotel again. I will also recommend this hotel to my friends.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Gamonet Jean-Claude,Maud
Family
40-49 years
Reviewed: 6 years ago (25/08/2019)
Date of experience: 08/2019

très bonnes vacances a Nice très joli Hôtel.

Merci Monsieur Gamonet pour votre message.
Il nous tient à cœur de pouvoir à nouveau vous accueillir et si cela devait se faire nous serions reconnaissant de bien vouloir nous appeler pour préparer votre séjour.
Nous vous proposerons notre meilleure offre sur une de nos plus belles chambres.
Merci de bien vouloir laisser un commentaire sur le site Trip Advisor pour informer tout les voyageurs de votre expérience.
A très bientôt.
Cordialement
By Chanfrault
Couple
50-59 years
Reviewed: 6 years ago (24/08/2019)
Date of experience: 08/2019

Personnel tres sympatique

Merci beaucoup Pascal pour votre message.
Nous tenons à donner le meilleur de nous mêmes à nos clients .
C 'est un réel plaisir de voir que nous arrivons à satisfaire les exigences de nos hôtes.
Nous vous serions reconnaissant de bien vouloir nous aider à construire une réputation en ligne et vous invitons à laisser un commentaire de séjour sur Trip Advisor.
A très bientôt.
Bien à vous
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (22/08/2019)
Date of experience: 08/2019

Very good, would stay again

Dear guest
Thank you very much for your kind message.
should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Michelle
Family
30-39 years
Reviewed: 6 years ago (19/08/2019)
Date of experience: 08/2019

Amazing experience!!

Dear guest
Thank you very much for your message
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (19/08/2019)
Date of experience: 08/2019

Not a good experience. We had fist access to our room 16.45 the day of check in. We where compensated with a drink that was later charged to our room, not so professional. We talked to a very nice man at the front desk who apologised. The room desperately need to be refurbished. Overall not a good experience.

Dear Mr Persson,
So sorry for your experience, but however it was we do engage ourselves in turning it to a much better one and so you are cordially invited to contact us either by phone or mail and discuss more comprehensively the matter.
We would love to welcome you back and provide our best service and accomodation to prove you how satisfactory they can be.
Should you wish to do so , please do and for sure you will be assisted in many ways.
The emial address is : chefreception@westendnice.com
Thank you for choosing the West End in Nice.
Warmest regards
By VINCENT
Family
60-69 years
Reviewed: 6 years ago (18/08/2019)
Date of experience: 08/2019

Excellente localisation; une des deux chambres un peu petite.

Cher Mr Vincent
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Michiel Minderhoud
Couple
60-69 years
Reviewed: 6 years ago (18/08/2019)
Date of experience: 08/2019

It was nice to have luxery after many dortoirs. We missed a bar with staff in the hotel. (The roof bar was not staffed)

Dear M.Minderhoud
Thank you very much for your message.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
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