Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,277 reviews across 14 portals
:
By Emre Bora
Couple
50-59 years
Reviewed: 6 years ago (17/08/2019)
Date of experience: 08/2019

All good but delivered the room at 3 pm is too late.

Dear Mr Emre Bora
Our check in time is notified on our booking confirmation . As many of our guest you can enjoy your room until 12 o clock upon departure so our maids are all on a very high room preparation demand between 12 and 3pm. According to departure time rooms can be prepared as quickly as possible and be given before 3pm.
The best thing is to call us in advance and tell us your approximate arrival time. As much as we can we will organize our room preparation accordingly.
Thank you for your visit.
Kindest regards
By Betina Vierneisel
Couple
50-59 years
Reviewed: 6 years ago (17/08/2019)
Date of experience: 08/2019

Unser Aufenthalt war dank dieses wunderbaren Hotels ganz großartig! Wir danken für alles!

Sehr geehrter Kunde
Vielen Dank für Ihre Rückkehr.
Ihre Meinung ist wichtig, damit wir unser Angebot und unsere Dienstleistungen verbessern können, um Sie besser bedienen zu können.
Wenn Sie online zu unserer Reputation beitragen möchten, laden wir Sie ein, einen Kommentar zum Aufenthalt auf der Website Trip Advisor zu hinterlassen.
Wir freuen uns, Sie bald bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
No Public Name
Family
40-49 years
Reviewed: 6 years ago (15/08/2019)
Date of experience: 08/2019

Excelente. Muy buen desayuno. Es la segunda vez que nos hospedamos en este hotel y volvería sin dudarlo.

Querido cliente
Muchas gracias
Su opinión es importante para ayudarnos a mejorar nuestra oferta y servicios para servirle .
Si desea contribuir a nuestra reputación en línea, lo invitamos a dejar un comentario sobre su estadía en el sitio Trip Advisor.
Con el placer de darle la bienvenida muy pronto.
Muy cordialmente
By DH
Couple
30-39 years
Reviewed: 6 years ago (15/08/2019)
Date of experience: 08/2019

Wir waren bereits das zweite Mal da, für uns kommt allerdings nur noch ein Zimmer mit Oceanview in Frage.

Sehr geehrter Kunde
Vielen Dank für Ihre Rückkehr.
Ihre Meinung ist wichtig, damit wir unser Angebot und unsere Dienstleistungen verbessern können, um Sie besser bedienen zu können.Wir freuen uns, Sie bald bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
By Maritza Alvarez
Family
60-69 years
Reviewed: 6 years ago (15/08/2019)
Date of experience: 08/2019

My experience in West End Hotel was very good. All the employees always were ready to help us with any question we have.

Thank you dear Maritza
We do all love to make all our guests happy.
Respectfully yours
Kindest regards
No Public Name
Family
60-69 years
Reviewed: 6 years ago (14/08/2019)
Date of experience: 08/2019

We have stayed at the hotel 6 times since 2004, still good experience

Dear guest
Thank you very much .

We do hope to welcome you back very soon.
Best regards
By Andrei
Family
60-69 years
Reviewed: 6 years ago (14/08/2019)
Date of experience: 08/2019

Все было хорошо!
Возникающие вопросы решались, по-возможности, быстро и с пониманием проблемы.

No Public Name
Couple
60-69 years
Reviewed: 6 years ago (12/08/2019)
Date of experience: 08/2019

Delightful place and experience

Dear Mr Andrew Stanley
Thank you very much for your message. We do love to make all our guest happy.
Should you feel to write a few words about your stay at the West End and tell all the travellers how it was, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (11/08/2019)
Date of experience: 08/2019

Location of hotel was excellent. The hotel is showing signs of aging with no recent updates. Our bathroom made it difficult to use the toilet due to the way the vanity was placed. Carpeting and wall coverings were old and faded.

Dear Peter
Thank you very much for your message.
Dated from 1842, the West End is keeping its original style and beauty from the past.
You've been experiencing a stay reminding the early years of the past century when elegance was highliting the Riviera.

We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (11/08/2019)
Date of experience: 08/2019

Excellent Hotel and personal.
Nizza Very nice city with Sun and culture .

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
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