Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,276 reviews across 14 portals
:
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (28/06/2019)
Date of experience: 06/2019

Excellent loved the atmosphere friendly staff and politeness

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (27/06/2019)
Date of experience: 06/2019

Overall good, but rooms should be ready at 14:00 or earlier

Dear guest
Check out is at 12 and some guest may not leave until 1pm. Our maids need then a minimum of 1 hour toprepare the room and the housekeeper is due to check it afterwards. On high occupancy itis a true challenge to make all our room ready by 3 pm. Advancing the checkin time to 2 pm would then mean to check out before 11am.
However your bagage can be stored upon arrival and the first room ready is then allocated.
Hoping to welcoming you back soon.
Kind regards
By Нарбекова Анжелика
Business
40-49 years
Reviewed: 7 years ago (27/06/2019)
Date of experience: 06/2019

Отель на три звезды не больше.Требует ремонта плохие завтраки.

By Zenahlik
Couple
40-49 years
Reviewed: 7 years ago (27/06/2019)
Date of experience: 06/2019

We enjoyed our stay very much, it was completely perfect!!!

Dear guest
Thank you very much for your message
Should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Family
50-59 years
Reviewed: 7 years ago (26/06/2019)
Date of experience: 06/2019

We enjoyed our days there. Sleeping was difficult with the lack of circulation in the room and minimal air conditioning.

Dear Mr Cusimano
Thank you for your visit.
We do hope to welcome you back and sure with fresh and cool air in room.
Kind regards
No Public Name
Friends
20-29 years
Reviewed: 7 years ago (26/06/2019)
Date of experience: 06/2019

5/10, suited for an older clientele

Dear guest
The hotel is suitable to everyone who love and admire the beauty of the architecture of the 19th century with service and ameninties from our time.
Thank you for being one of our guests.
Hoping to welcoming you back.
Kindest regards
By Marie
Business
50-59 years
Reviewed: 7 years ago (24/06/2019)
Date of experience: 06/2019

Une référence à Nice avec vue imprenable face à la mer et une belle situation pour profiter du centre ville. Agréable petit déjeuner en terrasse.

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Brigitte Kaiser
Couple
50-59 years
Reviewed: 7 years ago (22/06/2019)
Date of experience: 06/2019

Always happy to come back!

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (21/06/2019)
Date of experience: 06/2019

Great hotel and location for enjoyable stay

By Ruth King
Couple
50-59 years
Reviewed: 7 years ago (20/06/2019)
Date of experience: 06/2019

We have been staying annually at the West End since 2013. What really stands out is the excellent across-the-board service, from hotel porters, cleaners, front desk, concièrge. Always accommodating, always pleasant, always willing to go above and beyond!

Dear Ruth
How lovely it is to read your review.
We do all thank you for being so nice and we share it all together with pride.
We are all longing to welcoming you back. KIndest regards
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