Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,211 reviews across 14 portals
:
No Public Name
Family
40-49 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

We enjoyed our stay, very good location and great breakfast!

Dear M. Gyorfi,
Thank you very much for your review, we strive to make sure that you get the best experience and we are sorry if we did not meet your expectations.
We are all looking forward to welcoming you back and if ever we will take extra care for you.
Best regards
No Public Name
Business
20-29 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

location was perfect

Dear KNOBL

Thank you for taking the time to share your comments with us.
We are delighted to hear that you enjoyed the location of our hotel. It gives us great pleasure to know that we have provided you with a comfortable and memorable stay.

At The West End Hotel, we strive to create a pleasant atmosphere and provide our guests with the best possible service. We look forward to welcoming you back soon!
By Thomas
Couple
50-59 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

We stayed in the hotel 5 years ago, overall positive experience remained the same but price went up by 3 times. Therefore the price value ratio becomes an issue

Dear Mister,
Thank you very much for your comment, we strive to make sure that we meet the expectations of our clients.
We are delighted to have been able to welcome you back to the hotel West End
See you soon again soon :)
By Frank
Group
50-59 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

Great charming hotel in top location, nice staff, clean rooms!

Dear Frank,

Thank you for taking the time to leave such a nice review about your stay at our hotel! We are delighted that you enjoyed the location, the restaurants, the room, and our services. We thank you for your positive feedback and hope to see you again soon!
By Fabrizio
Family
60-69 years
Reviewed: 2 years ago (09/06/2024)
Date of experience: 06/2024

Sostanzialmente bene, ottima la disponibilità del personale per risolvere piccoli problemi

Dear Mr.Fabrizio,
Thank you very much for your very nice comment and your nice note.
We are delighted to have been able to welcome you to the Hotel West End.
See you soon for a next stay.
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (08/06/2024)
Date of experience: 06/2024

Back in time experience

Dear Mr.Hougui,
Thank you so much for your review
We look forward to meeting you again in the future
Best regards
By Madoun
Couple
30-39 years
Reviewed: 2 years ago (08/06/2024)
Date of experience: 06/2024

L’emplacement du personnel réception, tout va bien, les chambres peuvent beaucoup améliorer

Cher Madoun,

Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires sur votre séjour parmi nous. Nous apprécions que nos clients nous fassent part de leurs expériences et nous prenons au sérieux tous les commentaires.

Nous sommes heureux que vous ayez trouvé le personnel de la réception serviable et amical. Au West End hotel, nous nous efforçons d'offrir une atmosphère confortable et accueillante à nos clients, il est donc décevant d'apprendre que nous n'avons pas répondu à vos attentes à cette occasion.
Soyez assurés que vos commentaires seront pris en considération dans le cadre de la révision et de l'amélioration continues de nos services.
Par ailleurs, si vous n'avez pas apprécié la chambre classique, nous disposons d'autres catégories de chambres plus rénovées au 5eme et 6eme étage.

N'hésitez pas a nous contacter directement si vous souhaitez retenter l'aventure.
By Tone Stenbek
Friends
50-59 years
Reviewed: 2 years ago (08/06/2024)
Date of experience: 06/2024

It was a very pleasant experience. I will definetly consider staying here my next time in Nice. The straff was friendly and service minded, the breakfast delicious and varied and the view to the promenad lovely.

Dear M. Stenbek,
Thank you very much for your very nice comment and your nice note,
We are delighted to have been able to welcome you to the hotel West End
See you again shortly.
By Richard
Family
60-69 years
Reviewed: 2 years ago (08/06/2024)
Date of experience: 06/2024

Excellent in all respects would definitely stay again!!

Dear Mr. Smith,

Thank you for taking the time to write such a nice review about your stay at our hotel! We are delighted that you enjoyed the location, the services and the room. We take great pride in providing excellent service. We thank you for your positive feedback and hope to see you again soon!
By Irina
Couple
60-69 years
Reviewed: 2 years ago (07/06/2024)
Date of experience: 06/2024

great experience... i would stay again and recommend friends and Family

Good afternoon Mrs. Chachkes,
We really appreciate you taking the time to leave us your review. We are delighted that you had an excellent stay with us and that you enjoyed the beauty of our hotel and the kindness of our staff. It warms our hearts to hear that we made your stay a pleasant one.
We strive to create an atmosphere of comfort and relaxation for all our guests and we are delighted to hear that we achieved this during your stay with us.
We thank you again for your kind words and hope to see you again soon!
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