Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,279 reviews across 14 portals
:
By kevin heimlich
Business
30-39 years
Reviewed: 7 years ago (22/05/2019)
Date of experience: 05/2019

just the issue with parking and me having to pay for it.

Dear Mr heimlich
We would have loved to provide to all our guest a free parking but regretfully a charge is applied and it is mentionned on various website.
Should you feel like contacting us directly do please and we will assit you.
Kind regards
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (22/05/2019)
Date of experience: 05/2019

これまでウェストエンドを４回利用しているが、サービスレベルが低下しているように思う。次回は別のホテルを利用することになるかもしれない。

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (22/05/2019)
Date of experience: 05/2019

Et fantastisk hotell, med god service fra alle ansatte!

No Public Name
Family
60-69 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

Nice , cosy oldfashioned hotel with perfect location, fantastic restaurant and good breakfast.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By John Williams
Couple
70-79 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

West End Hotel is a good hotel with excellent location on the Promenade and 5 minutes to Place Massena. It is a traditional type hotel with plenty of nice wood in the public areas but modern bedrooms. There are two areas which should be improved. Breakfast is average. The selection is poor, the area is congested and some hot items are badly cooked. The other area whichis not so important but is irritating when you stay in a hotel. When we return at night if it is after 22.00 the hotel looks closed, no bar, lights off etc. We learned very quickly to call into the Westminster Hotel next door for a nightcap. Why can't we do this inthe West End? All staff members were very efficient and polite. I will stay in the West End Hotel again.

Thank you Mr Williams
It has been a pleasure to welcome you and we do hope ,you will have one day the opprtunity to visit us back.
The outside terrace of the breakfast area has been reduced in size because of the bad wheather and the summer bar area is now open for a late drink.
Longing to welcoming you back.
Kindest regards
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (21/05/2019)
Date of experience: 05/2019

Good

A litle too small at the beakfast

Dear Bengt
The outside terrace of the breakfast area has been reduced in size because of the bad wheather , all our guest will enjoy a larger breakfast area very soon with the early morning sunrays.
Longing to welcoming you back.
Kindest regards
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

ein etwas in die Jahre gekommenes Grand-Hotel, das aber stilvoll restauriert wurde und noch wird. Das Frühstücksbuffett ist absolut topp, wobei etwas Abwechslung angebracht wäre.

No Public Name
Couple
70-79 years
Reviewed: 7 years ago (19/05/2019)
Date of experience: 05/2019

Wir haben uns sehr wohl gefühlt und kommen gerne wieder

By Malaurie
Couple
50-59 years
Reviewed: 7 years ago (19/05/2019)
Date of experience: 05/2019

Ascenseur très moyen
Arrêts intempestifs et très lents

By Semedo
Couple
50-59 years
Reviewed: 7 years ago (19/05/2019)
Date of experience: 05/2019

J’ai aimé l’accueil au tél et sur place à notre arrivée
Personnels sont accueillants chaleureux au service des clients

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