Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,033 reviews across 14 portals
:
No Public Name
Family
50-59 years
Reviewed: 7 years ago (08/05/2019)
Date of experience: 05/2019

Très bon séjour avec un service impeccable

Cher client
Merci mille fois pour votre message.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Eric Peterson
Friends
40-49 years
Reviewed: 7 years ago (07/05/2019)
Date of experience: 05/2019

Great location with walking access to plenty sites, shopping and food.

Dear guest
Thank you very much for your rating.
Should you feel like sharing your travel experience ,do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (06/05/2019)
Date of experience: 05/2019

The hotel needs refurbishment in the public areas. Visible management would be essential in any hotel. At this hotel there was no visible management ever. If a staff member wears a badge saying they speak English then they should be able to do so. Has there been a recent change in ownership? The hotel is not currently well run whilst being a beautiful building in a very good location.

Dear guest
Thank you for your message. The hotel is currently being uplifted. Sorry if you were a bit upset by it.
Still the building remain a beautiful one .
All our staff do speak english, so they can all assist you in many ways.
Longing to welcoming you back.
Kindest regards
By Øystein Bø
Family
40-49 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 05/2019

An old hotel that needs refurbishing but with excellent location. The hotel has a great potensial!

Thank you dear guest
Unbeatable location and amazing building dated 1842.
An historical place to enjoy.
Kind regards
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 04/2019

Welcome drink super appreciated. Really kind and multilingual staff.

Dear guest
Thank you very much for your message
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By matthias
Family
40-49 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 05/2019

kein support der reception, kein satelliten tv, alte zimmer, viel zu teuer

No Public Name
Family
60-69 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 05/2019

Very nice! Will come back!

Dear guest
Thank you very much for your message
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 05/2019

Staff fantastic,hotel very tired.

By Patricia Ackermann
Alone
40-49 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 05/2019

Un cauchemar! Je ne reviendrai plus jamais dans votre hôtel et ne compte pas vous faire de la pub, photos à l appuie qui attestent tous mes dires!

By Liridon Mustafa
Couple
20-29 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 04/2019

Ausgezeichneter service tolle lage

Dear guest
Thank you very much for your message.

We do hope to welcome you back very soon.
Best regards
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