Hotel West End

Agreable de retrouver cet hôtel 42ans apres mon 1er sejour en 1976.... petite chambre sympa vue sur mer

Très bonne expérience. La chambre au 5è était superbe. Un peu étonné par la taille (petite) du bar, du restaurant et de la salle du petit-déjeuner où là on est plus dans une ambiance "ibis" qu'autre chose mais il y a du monde et c'est normal. Le personnel reste avenant et serviable malgré le "coup de feu". Le petit bar à cocktail qui débute son activité si j'ai bien compris est très sympa.

Easy walk into town or port lovely views

Sehr schönes Hotel an hervorragender Lage

Nous allons très certainement réitérer cette expérience totalement positive. Comme lors de la fois précédente nous allons encore recommander vivement votre établissement à notre famille et amis, lesquels ont déjà fait l'expérience en pleine saison.

Ett fungerande hotel med bra låge som ger gästen den upplevelse som behövs för att uppskatta ett besök i Nice!

Pleasant and confortable

Disclaimer: My VERY NEGATIVE review refers to my last visit only. I am a frequent traveller and had stayed at the West End hotel many times before, being actually quite happy with it. However, my previous visit will definitively be the last one, as I am never going to get back to this hotel any more. Why - read further. This review will also be made available on booking.com and hrs.com - the portals I usually use for my hotel reservation.


Room: I booked a Privelege rooms, which was upgraded to some other (presumably better) category. The upgraded room was small and stinky, with shabby furniture and equipment. The bed and pillows were uncomfortable. The light was bad. The only good thing in the room was a good cleaning and a great view on the sea.

Dining facilities: The breakfast was served with a 5-minutes delay and the bread arrived only 15 minutes later. The stuff was wearing a standard home wear, which is in my eyes inappropriate. Some people were complaining about dirty dishes.

Check-in and out: The most disastrous thing of all. At the check-in I was asked for an id-card by the hotel stuff, which was not returned to me. Unfortunately, I didn't realize that at once, as I had another bunch of credit cards in the hand. Unfortunately, within my 3-days stay, nobody from the hotel even did an attempt to contact me and return it to me. No phone calls, no message on the door - just nothing. I discovered the id-card absence only at the airport, when the flight company rejected me the boarding... After quickly calling back to the hotel, they confirmed holding my card but did no attempt to solve the problem - for example to bring it quickly to the airport, so that I could take my flight on that day. Instead, I had to return to the hotel, pick it up myself, and consequently could fly only next days. As a solution of the problem, the management offered me a 50% discount on the standard prise for the overnight-stay, which was however even higher than what I payd for the previous days. I declined this as fully inappropriate and stayed in the located nearby Negresco hotel (payd by my insurance).

Summary: When a stay in a 4-star hotel feels like in a hostel, and this fact is taken by the management as granted, this is an evidence of very big problems. Shame of you, West End, and never again. A hint for the other travellers - check the other hotels located nearby. There are some very nice, even having less stars, but offering you much more - proved by my experience!

Beautiful place, near town center and great sea view. Nice interiors except Breakfast room not really attractive. Sea view means also to accept traffic noise the whole night.

Très bel hôtel tres bien situe attention. Parking payant