Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,211 reviews across 14 portals
:
By Lionel
Couple
50-59 years
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

La chambre était propre je regrette qu il n y ait pas de service le soir pour renouveler les serviettes elles ne sont pas propres et pas de bonne qualité j’ai aussi demandé un oreiller moins dur car j ai des problèmes de cervicales et il n y en avait pas

Chèr Lionel,

Merci d'avoir pris le temps de nous laisser un commentaire. Nous sommes heureux d'apprendre que vous avez apprécié la chambre lors de votre séjour chez nous.
Nous nous efforçons d'offrir à nos clients un service et une expérience excellents. Nous sommes donc désolé si vous n'avez pas eu le service du soir durant votre séjour pourtant nous en avons bien un qui est présent jusque 22h00.
Nous apprécions vos commentaires car ils nous aident à améliorer nos services pour nos futurs clients et nous espérons que vous pourrez nous rendre visite à nouveau dans un avenir proche.
A très bientôt pour une nouvelle expérience à l'hôtel West end.
By Mark
Friends
50-59 years
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

Convenient and easy to get made areas we wanted to go to

Dear Mark,
Thank you for taking the time to write such a nice review about your stay at our hotel ! We are delighted that you enjoyed the location.
We thank you for your positive feedback and hope to see you again soon !
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

We had a greatvholidsy

Dear Brian,
We thank you for your comment and are very happy to hear that you enjoyed your holiday with us.
We hope to have the pleasure of seeing you again during your next stay.
See you soon, at the hotel West End
By E. Goodson
Friends
80+ years
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

Really a wonderful sejour--looking forward to returning at end of month at end of our tour of Southern France.

Dear Beth,

Thank you for taking the time to write such a nice review about your stay at our hotel! We are delighted that you enjoyed the hotel in general. Above all, we appreciate your kind words about our staff, who take great pride in providing excellent service.
We thank you for your positive feedback and hope to see you again soon!
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

THS IS THE THIRD TIME i HAVE STAYED AT WEST END AND HAVE ALWAYS HAD A PARTIAL SEA VIEW ROOM, WHICH HAS BEEN GREAT.

Dear Hazel,
Thank you very much for your very nice comment and your nice note,
We are delighted to have been able to welcome you to the hotel West End
See you soon for a next stay.
By Kristian
Family
60-69 years
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

Nice and quiet. Nice location

Dear Kristian

Thank you for taking the time to write your review. We are delighted to hear that you enjoyed the peaceful atmosphere and location of our hotel.
We are also sorry for the alarm. Even if it was an exercice, we will inform all the guests next time

We appreciate your feedback and look forward to welcoming you back in the future.
By Justin Stevens
Couple
50-59 years
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

Very good overall - staff very helpful. Hôtel a little tired in places..

Dear Justin,
We thank you for your comment and are very happy to hear that you enjoyed the hotel in general and all above, we really appreciate your kind words about our staff !
We hope to have the pleasure of seeing you again during your next stay. See you soon, at the hotel West End
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

Gorgeous hotel and amazing staff!

Dear Chelsea,

Thank you for taking the time to write such a nice review about your stay at our hotel ! We are delighted that you enjoyed the hotel. Above all, we appreciate your kind words about our staff, who take great pride in providing excellent service.
We thank you for your positive feedback and hope to see you again soon!
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (18/05/2024)
Date of experience: 05/2024

We loved the West End, we travelled predominantly in Italy apart from the three nights spent in France, could easily have moved into the hotel to live, the opulence and elegance of the furnishings was first class. Would love to come back again for longer. THANK YOU

Dear suzan,

Thank you for taking the time to comment on your stay with us at the West End. We are delighted that you enjoyed the elegance of the furnishings and the opulence of the hotel. We're glad you felt so comfortable that it could have been a home away from home.
We appreciate your kindness and hope to welcome you back for a longer stay in the future.
By Simone
Business
50-59 years
Reviewed: 2 years ago (17/05/2024)
Date of experience: 05/2024

A LOCATION AS ONE IMAGINE, THINKING ABOUT NICE. FROM THE MIDDLE OF THE PROMENADE DES ANGLAIS YOU CAN GET EVERYWHERE BY FEET IN A FEW MINUTES. THE DELUXE CORNER ROOM OFFERED AN ASTONISHING VIEW OVER THE BAY OF ANGELS . MARVELLOUS! VERY GOOD AND GENTLE SERVICE.

Dear Simone,

Thank you for taking the time to write such a nice review about your stay at our hotel ! We are delighted that you enjoyed the location and the room who offer a panoramic sea view.

We thank you for your positive feedback and hope to see you again soon!
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