Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,283 reviews across 14 portals
:
By Leresche
Couple
60-69 years
Reviewed: 7 years ago (09/01/2019)
Date of experience: 01/2019

C'était un séjour agréable. l'hôtel est bien situé, nous pouvions aller à la gare à pieds, la vieille ville est proche, jolies ballades le long de la promenade des anglais. parfait

Merci chère Mme Leresche
Nous espérons pouvoir vous accueillir prochainement pour vous enchanter à nouveau.
A très bientôt.
Cordialement
No Public Name
Alone
60-69 years
Reviewed: 7 years ago (09/01/2019)
Date of experience: 01/2019

great. the only complaint I have is that the choice of english language stations was not very good. would have enjoyed CNN.

Dear guest
Thank you very much for your feedback.
Your valuables comments have been sent to our technicians who would fix that issue urgently
We do hope to welcome you back very soon.
Best regards
By Stefania
Family
50-59 years
Reviewed: 7 years ago (08/01/2019)
Date of experience: 01/2019

Vista stupenda. Camera confortevole. Bagno non pulitissimo e prodotti forniti solo dopo richiesta specifica. Colazione buona. In definitiva soggiorno soddisfacente. Macarons e bottiglia di acqua cortese omaggio all'arrivo molto apprezzato.

Grazie Signora
La ringraziamo per aver scelto il West End di Nizza.
Speriamo di accoglierla di nuovo prossimamente.
Auguri per l'anno nuovo.
Saluti distinti
No Public Name
Family
50-59 years
Reviewed: 7 years ago (07/01/2019)
Date of experience: 01/2019

the breakfast conditions were terrible, too many guests for that small uncharming room, 4 stars is different when I think of one way egg cups of cheapest plastic , spoons seemed scare articles, the waiters were sometimes unable to cope with the situation and then some of them even not that friendly, in an hotel like this I would have expected a much more elegant dining room all in all for brunch or breakfast, that by the way was nearly every day the same often one had to ask for sausage or slamon ecc. breakfast buffet is closed every day at 10.30, even weekends, at 10.00 the buffet is nearly empty.our room would have needed quite some renovation and the carpet floor was dirty as can be!the other stuff was extremly friendly and helpful.

Dear anonymous guest
Thank you for all these usefull and comprehensive details and informations.
We would have loved to talk with about all of them directly and offer you the best option to amend your point of view.
We are all dedicated to our guests . Should you ever wish to contact us do please contact us at your convenience and we will help you in many ways.
Kind regards
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (07/01/2019)
Date of experience: 01/2019

hotel con grande potenziale. Necessita di restauri e migliorare il servizio iniziando dal parcheggio e dal facchino. Ristorante di pessimo per qualità e servizio.

Eggregio Signore Zanichelli
La ringraziamo per aver scelto il West End di Nizza.
Speriamo di accoglierla di nuovo prossimamente.
Auguri per l'anno nuovo.
Saluti distinti
By fanny
Couple
20-29 years
Reviewed: 7 years ago (06/01/2019)
Date of experience: 01/2019

très agréable, personnel très accueillant

Cher client
Merci beaucoup pour votre retour.

Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Nico
Family
30-39 years
Reviewed: 7 years ago (06/01/2019)
Date of experience: 01/2019

Surprise très agréable, nous reviendrons

Cher client
Merci beaucoup pour votre retour.

Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Enrico Arras
Family
30-39 years
Reviewed: 7 years ago (05/01/2019)
Date of experience: 12/2018

Soggiorno bello e rilassante.

Grazie Enrico
Auguri per l'anno nuovo.
Speriamo di accoglierla di nuovo.
Saluti distinti
By Gianni
Couple
50-59 years
Reviewed: 7 years ago (05/01/2019)
Date of experience: 01/2019

Quinto soggiorno in questo hotel, sempre piacevole e di gran fascino. Unico difetto la prima colazione: assolutamente non in linea con un hotel di questo livello, da migliorare sia per la location (invernale) sia per la qualità del buffet proposto.

Eggregio cliente
Grazie mille per il suo commento.
La Sua opinione è importante per noi perché ci aiuta a migliorare la nostra offerta e i nostri servizi per offrire il miglior servizio

Speriamo di accoglierla di nuovo.
Cordiali saluti
By Bakhit
Family
50-59 years
Reviewed: 7 years ago (05/01/2019)
Date of experience: 12/2018

Sur classement en suite.
Excellent service

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
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