Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,049 reviews across 14 portals
:
By Lellouche
Couple
70-79 years
Reviewed: 7 years ago (22/01/2019)
Date of experience: 01/2019

Bonne experience à renouveler
Vue magnifique .

By David and Sheila Cobb
Couple
60-69 years
Reviewed: 7 years ago (22/01/2019)
Date of experience: 01/2019

Excellent. Easy to park outside and unload cases. Car park directly behind the hotel. Staff very friendly and polite and helpful. Breakfast and dinner in the restaurant both superb. Fantastic convenient situation and views. Gracious ambience. A very special experience.

By CHAUSSEPIED
Business
40-49 years
Reviewed: 7 years ago (21/01/2019)
Date of experience: 01/2019

JE REGRETTE DE NE PAS AVOIR EU LA CHAMBRE QUE J AVAIS RESERVE.

No Public Name
Couple
70-79 years
Reviewed: 7 years ago (20/01/2019)
Date of experience: 01/2019

Fine, good value for the price we paid. Wifi not great.

By Scotto
Alone
50-59 years
Reviewed: 7 years ago (19/01/2019)
Date of experience: 01/2019

Très bon accueil
Chambre un peu vieillotte mériterait un petit coup de rafraîchissement
Cela dit un bon rapport qualité prix

Merci Mr Scotto pour votre commentaire.
Vos suggestions sont importantes car elles contribuent à améliorer la qualité de notre offre.
Notre site vous renseignera sur tout les types de chambres que nous proposons selon les volumes et les styles. Contactez nous directement car nos agents de réservation sauront adapter à votre budget la chambre qui corresponds à vos attentes.
Nous espérons pouvoir vous accueillir a nouveau très prochainement.
A très bientôt.
Cordialement
By Crystal
Friends
20-29 years
Reviewed: 7 years ago (19/01/2019)
Date of experience: 12/2018

The room is perfect but I feel this is not a honest hotel, the hotel ignores my refund requests at all

Dear Mr Hou Jingqian
Thank you for your visit at the West End in Nice.
We do appreciate your rating though we regret your comment about your refund which has been processed upon your arrival on December 26th 2018. A separate mail has been sent to your attention with all the documents proving that the money has been returned to your credit card account. We sincerely hope, these documents will help you to understand how honest we are and help you to sort this issue out with your bank. Hopefully this will give your the opportunity to mention how you enjoyed your stay with us and how you are pleased and convinced with our post stay service.
Kindest regards.
By Roy Robinson
Couple
40-49 years
Reviewed: 7 years ago (16/01/2019)
Date of experience: 01/2019

J'aime bien notre experience au West End surtout la prima colazione, c'est formidable!

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By ANNE H.
Couple
50-59 years
Reviewed: 7 years ago (15/01/2019)
Date of experience: 01/2019

Excellent séjour, personnel agréable, situation géographique optimale. Nous reviendrons....

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (15/01/2019)
Date of experience: 01/2019

Perfectly positioned, easy to walk to all attractions, train station only 10-15 minutes walk away. Large room with wonderful views over the promenade.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please write a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Salmon
Business
50-59 years
Reviewed: 7 years ago (14/01/2019)
Date of experience: 01/2019

Excellente, tout était parfait ! Sauf mon petit déjeuner qui a été débarrassé pendant que j'étais allée déplacer ma voiture.

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