Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,049 reviews across 14 portals
:
By Salmon
Business
50-59 years
Reviewed: 7 years ago (14/01/2019)
Date of experience: 01/2019

Excellente, tout était parfait ! Sauf mon petit déjeuner qui a été débarrassé pendant que j'étais allée déplacer ma voiture.

No Public Name
Family
40-49 years
Reviewed: 7 years ago (11/01/2019)
Date of experience: 01/2019

We spent great time at your hotel with satisfaction.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (10/01/2019)
Date of experience: 01/2019

Hotel needs a bit of upgrading to pull it into the 21st century.

Dear anonymous guest
Wifi with direct internet connection, International tv channels, Online booking through various online tour operator...and so on...The West End is definitely into the 21st century but do no deny its charm from the past which is a matter of decoration without altering the original style.
Its has been a real pleasure to welcome you and would be honoured to welcme you back.
Kindest regards
By Ralph Sorbris
Alone
70-79 years
Reviewed: 7 years ago (10/01/2019)
Date of experience: 01/2019

Un hotel digne de son nom. J'aime bien les hotels historiques

Cher Mr Sorbris
Nous nous rejouissons que votre avis soit aussi le notre et vous invitons à nous rejoindre pour un autre séjour dans ce bel hôtel qui passe au travers du temps sans perdre de son charme.
A très bientôt.
Cordialement
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (09/01/2019)
Date of experience: 01/2019

Very high standard. The bed was a little too firm for my taste but I could still sleep well.

Thank you dear guest
Your comments are valuables and we do all appreciate them.
The West End is now waiting for you to come back for another fully enjoyable stay.
Warm regards
No Public Name
Family
60-69 years
Reviewed: 7 years ago (09/01/2019)
Date of experience: 01/2019

OTTIMA POSIZIONE ED HOTEL

Grazie Giancarlo
Speriamo di accoglierla di nuovo prossimamente.
Saluti distinti
By Leresche
Couple
60-69 years
Reviewed: 7 years ago (09/01/2019)
Date of experience: 01/2019

C'était un séjour agréable. l'hôtel est bien situé, nous pouvions aller à la gare à pieds, la vieille ville est proche, jolies ballades le long de la promenade des anglais. parfait

Merci chère Mme Leresche
Nous espérons pouvoir vous accueillir prochainement pour vous enchanter à nouveau.
A très bientôt.
Cordialement
No Public Name
Alone
60-69 years
Reviewed: 7 years ago (09/01/2019)
Date of experience: 01/2019

great. the only complaint I have is that the choice of english language stations was not very good. would have enjoyed CNN.

Dear guest
Thank you very much for your feedback.
Your valuables comments have been sent to our technicians who would fix that issue urgently
We do hope to welcome you back very soon.
Best regards
By Stefania
Family
50-59 years
Reviewed: 7 years ago (08/01/2019)
Date of experience: 01/2019

Vista stupenda. Camera confortevole. Bagno non pulitissimo e prodotti forniti solo dopo richiesta specifica. Colazione buona. In definitiva soggiorno soddisfacente. Macarons e bottiglia di acqua cortese omaggio all'arrivo molto apprezzato.

Grazie Signora
La ringraziamo per aver scelto il West End di Nizza.
Speriamo di accoglierla di nuovo prossimamente.
Auguri per l'anno nuovo.
Saluti distinti
No Public Name
Family
50-59 years
Reviewed: 7 years ago (07/01/2019)
Date of experience: 01/2019

the breakfast conditions were terrible, too many guests for that small uncharming room, 4 stars is different when I think of one way egg cups of cheapest plastic , spoons seemed scare articles, the waiters were sometimes unable to cope with the situation and then some of them even not that friendly, in an hotel like this I would have expected a much more elegant dining room all in all for brunch or breakfast, that by the way was nearly every day the same often one had to ask for sausage or slamon ecc. breakfast buffet is closed every day at 10.30, even weekends, at 10.00 the buffet is nearly empty.our room would have needed quite some renovation and the carpet floor was dirty as can be!the other stuff was extremly friendly and helpful.

Dear anonymous guest
Thank you for all these usefull and comprehensive details and informations.
We would have loved to talk with about all of them directly and offer you the best option to amend your point of view.
We are all dedicated to our guests . Should you ever wish to contact us do please contact us at your convenience and we will help you in many ways.
Kind regards
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