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Public Reviews Score
86%

"Very satisfied"

Based on 10,282 reviews across 14 portals
:
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (20/10/2018)
Date of experience: 10/2018

Enjoyable stay but very poor breakfast, the worse bread I have ever had in France. I would stay at hotel again but have breakfast elsewhere

Dear Diane
So sorry that the bread has spoiled your overall appreciation of the hotel.
We have reported immediatly this comment to our breakfast service.
Should you wish to visit us back, do please contact us , we will love to make you enjoy your sty at the best of it and offer you for breakfast the best breads you never hed before.
Kind regards
No Public Name
Alone
30-39 years
Reviewed: 7 years ago (14/10/2018)
Date of experience: 10/2018

Nice hotel for business purposes. Close to the sea but also central.

No Public Name
Friends
60-69 years
Reviewed: 7 years ago (08/10/2018)
Date of experience: 10/2018

Enjoyable stay...upkeep could use some improvement

Dear guest
Thank you very much for your feedback.
We do take care of all your comments and use them all to improve our service.
We do hope to welcome you back very soon.
Best regards
By Andrei
Alone
40-49 years
Reviewed: 7 years ago (03/10/2018)
Date of experience: 09/2018

Still my preferred place to stay in Nice, owing to great location and still a manageable price. Hotel could do with a facelift, but then, perhaps, it will become less affordable...

Dear guest
Thank you very much for your feedback.
We do hope to welcome you back very soon.
Best regards
By Mr Peter Whitehouse
Couple
50-59 years
Reviewed: 7 years ago (30/09/2018)
Date of experience: 09/2018

Excellent overall apart from the view from our room, a sea view would have been total satisfaction.

By Cassera Tobia Adriano
Couple
60-69 years
Reviewed: 7 years ago (29/09/2018)
Date of experience: 09/2018

Buono,poco efficiente ascensore,pulizia carente.

No Public Name
Alone
50-59 years
Reviewed: 7 years ago (29/09/2018)
Date of experience: 09/2018

Ne correspond pas à un 4 étoiles

Merci Mme Gondel
Pour votre prochain séjour nous saurons vous faire découvrir les mille et un charmes cachés de notre bel hôtel 4 étoiles.
Prévenez nous de votre arrivée pour préparer votre chambre selon vos souhaits.
A très bientôt.
Cordialement
By Guillaud Martine
Family
60-69 years
Reviewed: 7 years ago (29/09/2018)
Date of experience: 09/2018

C'est un plaisir de passer un séjour dans votre établissement ce que je fais chaque fois que je viens à Nice . L'accueil , le service , la gentillesse du personnel , et surtout vous faites toujours votre possible pour que je puisse avoir la chambre vue mer pour ma maman. merci encore . Surtout ne changez rien merci . Me Guillaud Martine

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.

Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Lena Herman
Alone
50-59 years
Reviewed: 7 years ago (28/09/2018)
Date of experience: 09/2018

Wonderful stay with the ocean infront of you and the city around you

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Deanna Rebello
Couple
50-59 years
Reviewed: 7 years ago (27/09/2018)
Date of experience: 09/2018

Over all I would say we had a good experience. I happened to be one of the couples that were stuck in the elevator for an hour on the night of Sept. 20th. Once we were freed rom the elevator there was not one person in sight from the hotel staff to make sure we were ok or to ask us who we were. We left our room numbers down with the desk staff (room 209 and 507) and no one ever reached out to us during the remaining of our stay. That was very disappointing.

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