Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,069 reviews across 14 portals
:
By Michaël LELEU
Business
50-59 years
Reviewed: 7 years ago (03/01/2019)
Date of experience: 01/2019

Bon accueil et bon traitement des demandes.Mauvaise impression au niveau de la chambre et de sa propreté.

By VIALLON
Family
50-59 years
Reviewed: 7 years ago (02/01/2019)
Date of experience: 12/2018

De l'attente à l'arrivée pour s'enregistrer.

Chère Mme Viallon Agnès
Nous regrettons bien évidemment votre attente lors de l'arrivée et tenons à nous en excuser.
Cependant nous sommes sur de pouvoir un jour vous accueillir a nouveau pour un nouveau séjour des plus enchanteurs.
A bientôt.
Cordialement
By Planche
Family
40-49 years
Reviewed: 7 years ago (02/01/2019)
Date of experience: 12/2018

Nous y avons passé une seule nuit, mais la chambre était calme et chaleureuse. Nous avons bien dormi. L'hôtel est très bien situé et l'accueil convivial

Cher client
Merci pour votre note et votre appréciation.
Revenez bien vite nous voir.
Excellente année 2019.
Cordialement.
By Maarten
Couple
30-39 years
Reviewed: 7 years ago (02/01/2019)
Date of experience: 12/2018

Very bad sleeping experience in privilege room

Dear guest
So sorry to read this unfortunate experience.
Should you wish to tell us more do please contact us at : direction@westendnice.com
Kind regards
No Public Name
Family
20-29 years
Reviewed: 7 years ago (02/01/2019)
Date of experience: 12/2018

The overall experience was good, they hote staff were very quick to change our room from from one bed to two (which was much appreciated). However there was a question about parking. We booked through Expedia and our reservation stated that parking was available for a surcharge but in reality parking was only
Available in the public parking building, we were confused by this as the Expedia reservation made it seem like parking was onsite when it was not.

Dear Joanne
Thank you for your message.
The hotel do not have an on site parking but the public parking close to the hotel is the option we recommend to all our guest.
A charge is applicable on a daily or hourly basis and it should be indicated on Expedia information section.
We contact immediatly Expedia to check this information and amend if needed.
Longing to welcoming you back.
Kind regards
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (01/01/2019)
Date of experience: 12/2018

séjour très agréable

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (30/12/2018)
Date of experience: 12/2018

Ein super Aufenthalt und jederzeit wieder.

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
No Public Name
Family
40-49 years
Reviewed: 7 years ago (30/12/2018)
Date of experience: 12/2018

Un buon soggiorno, albergo molto bello e situato proprio sulla promenade. Unica pecca, non accettano carte di credito ricaricabili senza nome.

caro cliente
Per evitare l'uso fraudolento di carte bancarie, limitiamo il loro utilizzo verificando l'identità del titolare della carta.
Vi ringraziamo per la vostra comprensione.
Ci rimaniamo a sua disponibilita per qualsialsi informazione.
Saluti distinti
No Public Name
Family
60-69 years
Reviewed: 7 years ago (27/12/2018)
Date of experience: 12/2018

Séjour très agréable dans un hôtel parfaitement situé avec un personnel très accueillant et disponible.

Merci beaucoup cher Jean Claude
Nous vous attendons déjà pour votre prochain séjour.
A bientôt
Cordialement
By Fedoroff
Alone
50-59 years
Reviewed: 7 years ago (27/12/2018)
Date of experience: 12/2018

Accueil très chaleureux . Chambre très belle et avec tout les services

Cher client
Nous sommes honorés de votre appréciation et n'espérons qu'une chose ; vous accueillir a nouveau.
A bientôt
Cordialement
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