Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,069 reviews across 14 portals
:
By Sandra Valle
Couple
60-69 years
Reviewed: 7 years ago (15/11/2018)
Date of experience: 11/2018

A great hotel with a very friendly staff always ready to solve problems

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Sally Biddulph
Friends
50-59 years
Reviewed: 7 years ago (15/11/2018)
Date of experience: 11/2018

Lovely as Nice always is!

Thank you dear Mr Biddulph
We are longing to welcoming you back.
Kindest regards
No Public Name
Couple
80+ years
Reviewed: 7 years ago (14/11/2018)
Date of experience: 11/2018

Hotel is well maintained. Breakfast not bad, but same every day. After one week, we were tired of the products there. We missed oat and products which belong to the new food in Europe. Examples are oatmilk. oatbran and yougurt made from oatmilk. We missed bread baked in the form of whole grain bread. People suffer today of heart heart disease. Whole grain is a perfect help against those diseases. You served flaxseeds, as milled. Flaxseed contains acidic acid and can be toxic to some people. Uncrossed, they are not so dangerous as they pass the body unchanged.

Dear guest
Thanks a lot for these nutritional advices which are very useful for all the people who are into food selection and healthy living.
So far, if you wish us to provide you any special request in order to comply your nutritional habits then please tell us and as much as we can we will update our buffet.
Keep in mind that buffet breakfast is prepared to suit all our guests peferences even to those who have meal restrictions and so aware of the items not to be picked up among the wide selection proposed.Also travelling is a way of discovering new food and different kind of food, so it can also be interresting to taste different specialities however they are. Kind regards
By Renwick
Couple
50-59 years
Reviewed: 7 years ago (14/11/2018)
Date of experience: 11/2018

we were very disappointed with the room - not as described on the website and looked nothing like the picture

Dear guest
THe pictures on the websites may not be the one allocated to you but so far the room type is. However if you wish to get another room do please conatct reception. All our agents can handle this request skillfully and allocate you the best room to make your stay, the most enjoyable one.
Kind regards
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (13/11/2018)
Date of experience: 11/2018

Overall nice stay. Breakfast scrambled egg and hash browns made from frost and dust. Cheaper an much better to make yourself. We had a visitor around 11 pm, a young man around 17 years, knocked on our door and asked for toiletpaper!! He then tried to hide. We called the frontdesk and they send a guy up. Next morning we asked if they had found him. But no...

Thank you dear guest
Your valuable informations are considered with care and we do appreciate them.
We are longing to welcoming you back.
Kind regards
By BACHELOT
Family
60-69 years
Reviewed: 7 years ago (13/11/2018)
Date of experience: 11/2018

Un week-end très agréable à Nice ( pour célébrer un anniversaire) notamment grâce au séjour dans votre hôtel

No Public Name
Business
30-39 years
Reviewed: 7 years ago (13/11/2018)
Date of experience: 11/2018

Magnifique séjour je reviendrai

No Public Name
Family
60-69 years
Reviewed: 7 years ago (12/11/2018)
Date of experience: 09/2018

great location and nice food service

Dear guest
Thank you very much for your feedback.
We do hope to welcome you back very soon.
Best regards
By Elvia Panelli
Couple
70-79 years
Reviewed: 7 years ago (09/11/2018)
Date of experience: 11/2018

The vacation was spoiled by the dirty room...bed bugs... ending up in a smaller room .... and taking time to move instead of enjoying our vacation. I didn't feel the young lady at the front desk really empathized or realized how discusting it was...Just offering a room smaller .... that was what had been done.... The manager might have offer more emphaty and I would have said, ok... at least they care...

By REDOUX
Couple
30-39 years
Reviewed: 7 years ago (07/11/2018)
Date of experience: 11/2018

Très satisfaisante. Hôtel à l'emplacement idéal pour profiter à la fois de la mer et de la ville.

Cher client
Merci de votre commentaire à la suite de votre séjour .Nous aimerions vous accueillir a nouveau et si cela devait se faire nous vous invitons à nous contacter directement pour préparer votre arrivée et faire ne sorte que votre séjour soir des plus agréables.
Bien cordialement
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