Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,072 reviews across 14 portals
:
By Rebecca Eidson
Leisure travelers
60-69 years
Reviewed: 8 years ago (19/08/2018)
Date of experience: 08/2018

Very enjoyable. Friendly and helpful staff. The location was perfect. Room was spacious, clean and very comfortable. The air conditioning wasn’t as cool as we were accustomed but with a couple of adjustments by maintenance, the ac improved. Would definitely stay there again.

Thank you dear Rebecca Eidson
We would be delighted to welcome you back.
Should this happen, do please let us know.
Warmest regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (18/08/2018)
Date of experience: 08/2018

Sehr freundlicher, professioneller und hilfsbereiter Empfang. Parkmöglichkeit im Parkhaus. Das Zimmer welches wir hatten war in einem sehr guten Zustand. Ein Problem sind die Keramikböden wenn jemand im Stockwerk darüber in Highheels rumläuft da der Trittschall sehr gut hörbar ist. Ansonsten gutes Preis- Leistungsverhältnis. Korridore und allgemeine Räume sollten aufgefrischt werden, diese korrespondieren nicht mit dem Zimmer welches wir hatten.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (16/08/2018)
Date of experience: 08/2018

Warum kostet das Frühstück bei der Reservation 20 Euro, wenn man es nachher im Hotel bucht, nur 13 Euro?

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (16/08/2018)
Date of experience: 08/2018

Terribe, I will never come again.

Dear guest
We do regret your disapointment which should be detailled with more accurate informations.
Such words without proper details and argumenst may not be considered with value.
We remain to discuss with you the matter honestly and suggest you to contact us at your convenience.
Regards
By O'Neill
Leisure travelers
50-59 years
Reviewed: 8 years ago (16/08/2018)
Date of experience: 08/2018

My partner and I were very dissatisfied with the service. No parking, it took me 1 hour (driving around) to find the right place learning that the hotel gave me the wrong name of the car park, the park was then "complete" and only with discussions I managed to get a place for my motorbike. Price the same as for a car! All in all it took me 2 hours to get this issue sorted out, unacceptable. We were told by the hotel that we could use the blue beach club. Then going there they refused to let us in claiming that we should bought a voucher is the hotel. The hotel staff did not mentioned this to us. So we went to the public beach. Bar closed already at 23.00. Difficulties to a bottle of water when coming back to the hotel at 23.00. Only after discussions with reception we got a bottle of water. No really, we got the impression of a "dying hotel" running at minimum standards.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (15/08/2018)
Date of experience: 08/2018

The Hotel is more rundown then I remember it. The location the amazing as is the views. The staff did not seem very helpful except for the Bellman who was really the only person I saw working

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (15/08/2018)
Date of experience: 08/2018

Прекрасное,все понравилось!

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (13/08/2018)
Date of experience: 08/2018

I'm very disappointed beacause the description reported the parking as included

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (12/08/2018)
Date of experience: 08/2018

Very poor at check in. Left a bad feeling. Restaurant and breakfast staff very good.

Dear Guest
So sorry to read how you experienced your arrival. Should you feeel like telling us more please contact us.
We do hope to welcome you back.
Kind regards
By Silvana Inestroza
Leisure travelers
30-39 years
Reviewed: 8 years ago (08/08/2018)
Date of experience: 08/2018

Terrible expierence. Staff is not helpful. Answer to all concerns us that they are sold out. Horrible!

Back to Top CERTIFICATE what's this?