Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,282 reviews across 14 portals
:
No Public Name
Business
30-39 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Excellent, great location, great and helpful staff.

Dear guest
It has been a pleasure to welcome you.
Thank you very much for your posotive comments.

We do hope to welcome you back very soon.
Best regards
By Clive homewood
Leisure travelers
50-59 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Excellent very nice hotel

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Raffael and Renate Mosberger s..
Leisure travelers
50-59 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Was so super and a very nice staff!!!! A wonderful hotel and garden with pool. All times again!!!! Thank you

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Vince
Business
60-69 years
Reviewed: 8 years ago (11/06/2018)
Date of experience: 06/2018

Great boutique hotel, right on the water! Convenient to everything!! The ONLY thing that I wish the hotel had is a shower curtain or door! It was a bit awkward to use the hand held wand without splashing water on the floor. I am over 6 feet tall!

Dear guest
Thank you very much for your kind review.
Wo do hope to welcome you back soon.
Kind regards
By malgorzata
Leisure travelers
50-59 years
Reviewed: 8 years ago (11/06/2018)
Date of experience: 06/2018

excelent, very beautiful room,very clean and good location

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (11/06/2018)
Date of experience: 06/2018

We stayed here for the 1st leg of our honeymoon and loved it! The breakfast was cozy, the property cute with a nice boutique feel, and fantastic location!

No Public Name
Business
30-39 years
Reviewed: 8 years ago (11/06/2018)
Date of experience: 06/2018

Très bonne, les chambres sont juste un peu "old-school" avec matelat un peu vieux et pas de prises à côté du lit. Je trouve le rapport qualité-prix un peu excessif, mais il s'explique surement par la localisation...

By George Plain
Leisure travelers
30-39 years
Reviewed: 8 years ago (10/06/2018)
Date of experience: 06/2018

Great location, hotel staff were excellent. Hotel needs a bit of modernisation.

Dear Mr Plain
Your suggestions are highly appreciated.
Should you wish to visit us back, do please contact us.
Our agents will help you to book your most preferred room.
Kind regards
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (10/06/2018)
Date of experience: 06/2018

The first room we got had the worst carpet I've seen in a hotel and below expectations for a 4 star hotel. I showed photos to the front desk and they changed rooms for us to one with a beutiful view. We got very happy with that but it's embarrassing that you can have rooms in that bad shape as the room we first got because no one can be happy getting that room.

Dear guest
Thank you very much for your feedback.
All our staff is ready to help you and make your stay as comfortable as it should be.
We do hope to welcome you back very soon.
Best regards
By Brian Levinson
Leisure travelers
40-49 years
Reviewed: 8 years ago (10/06/2018)
Date of experience: 06/2018

Average. I was expecting more.

Dear guest
Thank you very much for your feedback.
Do please contact us at your convenience, we would like to discuss with you how should we improve our service and meet everyone's expectations.
Best regards
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