Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,282 reviews across 14 portals
:
By Caroline
Leisure travelers
50-59 years
Reviewed: 8 years ago (09/06/2018)
Date of experience: 06/2018

Perfect hote in a l perfect location . Staff attentive and welcoming.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By zorayan
Business
60-69 years
Reviewed: 8 years ago (09/06/2018)
Date of experience: 06/2018

Personnel charmant et efficace mais chambre mériterait rénovation. Sombre et mobilier hors d'âge. "Amenities" (savons, shampoing, etc) peuvent aussi être sensiblement améliorées. Petit déjeuner correct.

Cher client
Merci pour votre commentaire et pour vos suggestions qui nous permettent d’améliorer notre offre et nos services.
Nos chambres Deluxe sont situées sur l'avant et le dernier étage et offrent une luminosité incomparable ainsi qu'une vue inoubliable sur la mer.
Contactez nous pour que nos agents de réservation vous conseillent au plus près de vos attentes et de votre budget.
A très bientôt pour votre futur séjour.
Cordialement
By Albert Peters
Leisure travelers
60-69 years
Reviewed: 8 years ago (09/06/2018)
Date of experience: 06/2018

Nerd to be refurbished

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Dario Zuffi
Leisure travelers
50-59 years
Reviewed: 8 years ago (07/06/2018)
Date of experience: 06/2018

If i will come back to Nizza, i will choose the same hotel.

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Wolfgang Johnel
Leisure travelers
50-59 years
Reviewed: 8 years ago (06/06/2018)
Date of experience: 05/2018

a comfortable stay close to the beach , the traffic is a little problem , everything else was perfect

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Renat Zakirov
Leisure travelers
50-59 years
Reviewed: 8 years ago (06/06/2018)
Date of experience: 05/2018

All liked it. I do not speak English.

Many thanks dear Renat Zakirov
Kindest regards
By Marie Louise Kinnaird
Leisure travelers
60-69 years
Reviewed: 8 years ago (06/06/2018)
Date of experience: 06/2018

The staff were lovely. welcoming and accomadating. The room was, not just tired, the carpet was revolting with all the stains on it. The breakfasts were average. The things used to keep things hot didn't work properly; the beans were luke- warm every morning. Staff should be trained to take guests to the item they can't find at breakfast. I saw people searching for ages after being told by staff were to find certain items. The view and location for this hotel is second to none but calling it a 4 star when relating this to the rooms and breakfast is not accurate. I can't say more vociferously how lovely the staff were and I had an enjoyable time but I did not enjoy the room.

Dear Mrs Kinnaird
It has been a real pleasure for all of us to welcoe you at the West End and make your stay with us as memorable as it should be.
Our lovely and friendly staff make the hit and despite your room consideration we do care about all the comments and do take notice of all of them.
Needless to say that for your necxt stay with us you will be greeted with an immediate upgrade and this time you will be amamzed with the room, the size and the view. Kind regards
By Narich
Business
70-79 years
Reviewed: 8 years ago (06/06/2018)
Date of experience: 06/2018

Un peu déçu par la chambre que l'on m'a réservée ( j'étais invité). L'hotel est vieillot

Cher Mr Narich
Notre hôtel est historique et son architecture , son âme en fait un lieu unique à découvrir et a apprécier dans toute sa dimension.
Pour votre réservation, contactez nous directement pour que votre chambre soit au plus prêt de vos attentes, nos agents sauront orienter votre choix en l'adaptant à votre budget ou a celui qui vous convie à séjourner parmi nous. A très bientôt. Bien cordialement
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (05/06/2018)
Date of experience: 06/2018

Good
Could be better breakfast

Dear guest
Thank you very much for your feedback.
We do care about your comments as they help us a lot to improve our service.
We do hope to welcome you back very soon.
Best regards
By Sanguanjit
Business
40-49 years
Reviewed: 8 years ago (05/06/2018)
Date of experience: 06/2018

Everything is awesome.

Thank you deeply dear guest,
We do appreciate your rating.
Kind regards
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