Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,282 reviews across 14 portals
:
By L. Moore
Leisure travelers
60-69 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Excellent hotel in a great location. I loved that is was an old building with such great architectural character, too.

Dear guest
Thank you for your rating.
We do hope you will visit us soon for another magical stay with us.
Kind regards
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Nice staying experience.

Dera guest
We do hope one day you will be able to visit us again.
Kind regards
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

A very pleasant stay at the West End. A fantastic hotel the room was probably slightly smaller than I expected for a 4* we did ask to be upgraded to a sea view but unfortunately there were none available. I would definitely stay at the hotel again.

Dear guest
We do hope you will have next time the opportunity to stay in a larger room.
Thank you for your visit.
Kind regards
By Elena Melnikova
Leisure travelers
30-39 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

the overall experience was really nice and we had a good stay

Dera Mrs Melnikova
Your are most welcomed .
Thank you for your visit and be back as soon as possible.
Kindest regards
By Andrea Castiglioni
Leisure travelers
50-59 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Pleasant stay . The restaurant is excellent and the room ( de luxe room) very comfortable

Thank you dear Mr Castiglioni
we do hope you will have one day the opportunity to visit us back again.
Kind regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/05/2018)
Date of experience: 05/2018

Not a four or five star hotel, but location is good. Not overly helpful and sometimes got bad advice or they really did not know. I would not compare this to a four or five star hotel, but then the prices are not the same either. They watched us struggle with bags and finally came out to help. Front desk was hit or miss on help with issues questions. Restaurant was nice looking, however the one time we tried to eat there, they could not accommodate our party of 5 so I have no idea on food quality. The rooms are very small. We had an ocean view and could barely move around in it. But for he price paid, the location is good.

Thank you dear guest for your review.
Your advices arz valuable and they all have been reported to the managers to amend and improve procedures and training.
We do hope to welcome you back.
Kind regards
By Sadegh
Leisure travelers
40-49 years
Reviewed: 8 years ago (29/05/2018)
Date of experience: 05/2018

The location is brilliant but mattresses are very old ! You feel curve !

Thanks for the review dear guest.
Your advices are valuable and i report them to the housekeeper for immediate action.
We do hope to welcome you back.
Kind regards
By Boudreau André
Leisure travelers
50-59 years
Reviewed: 8 years ago (28/05/2018)
Date of experience: 05/2018

Overall experience was great, location, cleanliness, service, breakfast buffet.
Would return in a heartbeat

Thank you dear guest
We do hpe to welcome you back very soon.
Have a nice way back.
Warm regards
No Public Name
Business
50-59 years
Reviewed: 8 years ago (28/05/2018)
Date of experience: 05/2018

tout était parfait, je reviendrai

CherMr Meyer
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Vigdis Margrethe Løver
Leisure travelers
50-59 years
Reviewed: 8 years ago (28/05/2018)
Date of experience: 05/2018

we had five fantastic nights at their hotel. all i missed was a place where i could sunbathe on a sunbed. If you have such, then I found no information about this.

Dear guest
We have a partnership with the Blue beach located accross the street which offer sunbeds and many other activities including bar and restaurant .
Next time you will enjoy it for sure.
Waiting for you to visit us again in the future .
Warm regards
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