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Public Reviews Score
86%

"Very satisfied"

Based on 11,072 reviews across 14 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (03/07/2018)
Date of experience: 07/2018

It was an excellant stay in your hotel. We ate in the restuarant twice and we we,re very satisfied are flight was cancelled and we able to stay in the same room for the extra two nights thanks to Ian the manager. It was a lovely experience altogether thank you.

By Jukka Lindstedt
Leisure travelers
50-59 years
Reviewed: 8 years ago (03/07/2018)
Date of experience: 06/2018

As average/good. There were some concerns: The internet web did not function well during our stay.

I had to change my key card almost daily: First probably because of the fact that the key card had been kept near the mobile telephone shell's magnet, but nobody had warned us of that. Then, on the last day, all of our key cards stopped functioning much before 12, when we were supposed to leave, and my wife had again to fetch a new key card.

When we were checking out, we were first charged for breakfasts 120 euros, which we were not supposed to pay. I had to fetch our travel company's documents and discuss again the case, and after that I was credited 120 euros (I hope that it comes to my account). The inconvenience was apologized but not so much as it should have been.

On the other hand, the personnel in the reception was quite friendly and spoke good english. The men helping us with our luggage were very friendly.

Breakfast was good, breakfast restaurant nice and personnel in the breakfast restaurant was very friendly.

No Public Name
Business
40-49 years
Reviewed: 8 years ago (02/07/2018)
Date of experience: 06/2018

Overall it was ok. My internet experience was poor.

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (02/07/2018)
Date of experience: 06/2018

We enjoyed the stay, very good service (except for lack of one chair balcony) - you feel very welcome and alway get the attention with a smile.
We will return.

Thank you so much,
We love your review and share it all together.
Warmest regards
By Fawzi Mostafa
Leisure travelers
50-59 years
Reviewed: 8 years ago (02/07/2018)
Date of experience: 06/2018

Only beds need to be more comfortable, we asked for king bed and found two small beds next to each other with seperation

Dear guest
Most of our beds can be prepared in one big double and with maximum comfort.
Be sure to inform the reception or the housekeeper to prepare the bed according to your expectations.
Kind regards
No Public Name
Business
60-69 years
Reviewed: 8 years ago (02/07/2018)
Date of experience: 06/2018

Bonne experience chambre un peu petite pais tres fonctionnelle
Une simple panne de coffre rapidement réparée
La plage privée est payante
Le parking esr un peu loin maus securise

Merci cher client
Avec grand plaisir nous pouvons vous proposer le type de chambre qui saura être au plus prêt de vos attentes.
Contactez nous directement et nos agents de réservation vous conseillerons pour préparer votre futur séjour.
A très bientôt
Cordialement
By Thomas Andersen
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/07/2018)
Date of experience: 06/2018

Just had a very Nice stay in a very Nice hotel
The breakfast had all.

Thank you dear Mr Andersen,
We do hope to welcome you back.
Kind regards
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (01/07/2018)
Date of experience: 06/2018

We enjoyed our stay. Breakfast and facilities were good

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
By Mary Ong
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/07/2018)
Date of experience: 06/2018

Good hotel location.

Thank you very much Mary
We do hope to welcome you back.
Regards
By Araceli
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/07/2018)
Date of experience: 06/2018

Perfect vacations at West End Nice. Beautifull hotel

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
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