Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,072 reviews across 14 portals
:
By yoichi tajima
Leisure travelers
50-59 years
Reviewed: 8 years ago (18/06/2018)
Date of experience: 06/2018

海岸線が見渡せる素敵な部屋で、対応、朝食ともとても満足しました。

By Sherwood
Leisure travelers
60-69 years
Reviewed: 8 years ago (18/06/2018)
Date of experience: 06/2018

Very good experience. Great location, fabulous free breakfast, excellent staff who speak English well enough. The only issue we had was with your bathtub. Because the tub floor is 2 or 3 inches higher than the bathroom floor itself, it creates a fall hazard when getting out of the tub because that extra few inches to the bathroom floor is unexpected and causes a loss of balance on the wet, slippery bathtub floor. An accident waiting to happen.

Dear guest
Your comment is valuable and our management has already considered it with maximum care.
Thank you for your visit at the West End.
Your rating has been highly appreciated.
Kind regards
By Dennis Walley
Leisure travelers
70-79 years
Reviewed: 8 years ago (17/06/2018)
Date of experience: 06/2018

A thoroughly enjoyable 6-night stay in a superb location both for Nice itself and for travel to a few nearby places of interest including St. Jean de Cap Ferrat, Cannes, Antibes and Menton, all an easy trip away by public transport. One constructive comment (but by no means a criticism) would be that the breakfast area could do with a rethink. The breakfast itself was excellent but the area is a little too cramped and partly open to the outdoors which is a problem if the weather is poor. One simple improvement could be made - do not activate the plant watering system early in the morning just before breakfast because at around 8.00 am every day, some of the tables are unusable due to excessive pools of water on the floor from the irrigation. Perhaps watering late at night and/or repositioning of the water jets would be a helpful move. Overall a very enjoyable stay - thanks to all the team of friendly and hard working hotel staff who made it such a great experience.

Thank you very much Dennis
The staff do appreciate your comments. Truely everybody is working hard on making all our guest feel just comfortable and relaxed.
Your suggestions have been considered with care.
We do all hope , you will one day visit us back at the West End
Kind regards
By Mooney
Leisure travelers
50-59 years
Reviewed: 8 years ago (17/06/2018)
Date of experience: 06/2018

Excellent upgrade thank you

Thank you dear guest for your rating and comments.
Your visit at the West End has been highly appreciated.
Hoping to welcoming you back soon.
warm regards
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (17/06/2018)
Date of experience: 06/2018

Good

The breakfast quality was low
Add some nice cheese as you are in the country that has the best food in the world

Dear guest
Thank you very much for your feedback.
Your suggestions are valuable and our management will take greta care of it. Thanks for contributing positively to improve our service.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (17/06/2018)
Date of experience: 06/2018

Very good. Expensive for an old fashioned hotel with no ‘extra’ facilities, but it’s position was exceptional.

Dear guest
Thank you very much for your feedback.
Historical hotel is the word...Date 1842 , it takes a different state of mind to admire it.
We do hope to welcome you back very soon.
Best regards
No Public Name
Business
30-39 years
Reviewed: 8 years ago (15/06/2018)
Date of experience: 06/2018

Good experience and nice hotel. Lobby smelled a bit musty… that's really the only criticism.

Dear guest
Thank you very much for your feedback.

We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (15/06/2018)
Date of experience: 06/2018

Très bonne expérience. Personnel attentionné

Merci Mr Besnier
Nous esperons vous accueillir a nouveau très prochainement.
Cordialement
No Public Name
Business
40-49 years
Reviewed: 8 years ago (15/06/2018)
Date of experience: 06/2018

A wonderful surprise. Hotels like this should not be overly remodeled because they remind us of the past and all of the souls that passed through it's doors. Restore them.

Dear guest
Thank you very much for your feedback.
Your suggestions are highly appreciated.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (15/06/2018)
Date of experience: 06/2018

very enjoyable and comfortable

Dear guest
Thank you very much for your feedback.
It' s been a pleasure to welcome you.

Best regards
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