Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,286 reviews across 14 portals
:
No Public Name
Business
40-49 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Déception: 3 changements de chambre
Merci à Charlène pour son professionnalisme

Merci à vous cher client pour avoir mentionné dans votre commentaire la réceptionniste qui a su par son professionnalisme vous aider dans le choix de votre chambre. Nous vous serions reconnaissant de bien vouloir nous détailler les raisons pour les quelles ce choix a fait l'objet de 3 tentatives infructueuses.
Ceci bien entendu si vous le souhaitez car vos remarques nous aident à améliorer notre offre ainsi que nos services.
A très bientôt.
Bien cordialement
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Très très bien, on a beaucoup aimé cet hôtel.

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Engstrom
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Very good but the rooms are in need of some makeover

By Gabriella kux
Leisure travelers
60-69 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Pleasant and very nice emoloyees!
Please check regulary the badroom/ toilettes in public part! The garbage can is to small!

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/04/2018)
Date of experience: 04/2018

Thankyou, wonderful.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Teresa Tripepi
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/04/2018)
Date of experience: 04/2018

Absolutely amazing! Loved everything! Thanks again for a wonderful experience! We will definitely be back!

Thank you very much dear Mrs Teresa Tripepi,
We are already longing to welcoming you back.
Have a happy and safe way back home.
Kindest regards
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (29/04/2018)
Date of experience: 04/2018

overall good. would come back again

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Micha und Jenny
Leisure travelers
40-49 years
Reviewed: 8 years ago (28/04/2018)
Date of experience: 04/2018

Super Lage, toller Service, Wahnsinnsblick von den höheren Etagen, Super Balkone in 6. Etage mit seitlichem Meerblick, waren sehr zufrieden

By Klaus Hansen
Leisure travelers
50-59 years
Reviewed: 8 years ago (28/04/2018)
Date of experience: 04/2018

I think overall it was good..

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (28/04/2018)
Date of experience: 04/2018

The first time in such a hotel ! The only thing that was really missing in the bathroom were the bathrobes.

Dear guest
We do hope you will one day have the opportunity to visit us again and enjoy our hotel for many days and nights.
Be sure wardrobe will be provided as a mandatory request.
Kind regards
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