Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,078 reviews across 14 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (03/06/2018)
Date of experience: 05/2018

very good experience thanks

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (02/06/2018)
Date of experience: 05/2018

Overall experience was bad. Breakfast was poor. One party member ended up getting sick with bad stomach pain after breakfast. Room was small and the extra bed was broken for 3 days. Staff at front desk was very negligent on service. Room phone was also not working. There was no one available at the concierge at all times. Very pooor expletive overall and will definitely not choose this hotel for our next trip to Nice.

By Christina Addis
Leisure travelers
50-59 years
Reviewed: 8 years ago (02/06/2018)
Date of experience: 05/2018

We really enjoyed the hotel and the staff. We did have some maintenance issues with our room leaking water from the bathroom ceiling. The staff was nice and friendly in addressing these and making amends.

Dear Chrstina Addis
It has been a pleasure to welcome you and we do hope you will one day visit us again.
Have a nice way back.
Kindest regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (31/05/2018)
Date of experience: 05/2018

Excellent adventure and very nice people.

Dear guest
We are all here to make everyone happy and enjoy each and every moments.
We do wish to welcome you back.
Kindest regards
By Peggy Naegeli
Leisure travelers
70-79 years
Reviewed: 8 years ago (31/05/2018)
Date of experience: 05/2018

The young man at the desk really assisted me with my boarding passes. He went out of his way to help me since my husband was very tired. I really appreciate and laud his service. The other staff was also very helpful and nice.

Dear guest
It is all part of our service.
Thank you for your rating.
We do wish to welcome you back.
Kind regards
By Iantas
Leisure travelers
50-59 years
Reviewed: 8 years ago (31/05/2018)
Date of experience: 05/2018

We are very upset because check-in was delayed by an hour. The minibar was empty on the first day. In the check-out, the man of Reception Desk shown us a consumption of approximately € 88 euros which didn’t really exist, because it is the result of the empty minibar on the first day. When we decided to pay only the city taxes, he told us that possibly the amount questioned would be subtracted from the guarantee made at check in. The impasse remains unsolved.

By L. Moore
Leisure travelers
60-69 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Excellent hotel in a great location. I loved that is was an old building with such great architectural character, too.

Dear guest
Thank you for your rating.
We do hope you will visit us soon for another magical stay with us.
Kind regards
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Nice staying experience.

Dera guest
We do hope one day you will be able to visit us again.
Kind regards
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

A very pleasant stay at the West End. A fantastic hotel the room was probably slightly smaller than I expected for a 4* we did ask to be upgraded to a sea view but unfortunately there were none available. I would definitely stay at the hotel again.

Dear guest
We do hope you will have next time the opportunity to stay in a larger room.
Thank you for your visit.
Kind regards
By Elena Melnikova
Leisure travelers
30-39 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

the overall experience was really nice and we had a good stay

Dera Mrs Melnikova
Your are most welcomed .
Thank you for your visit and be back as soon as possible.
Kindest regards
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