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Public Reviews Score
86%

"Very satisfied"

Based on 10,286 reviews across 14 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (16/03/2018)
Date of experience: 03/2018

The personal osmotique good.

By Delroise
Leisure travelers
60-69 years
Reviewed: 8 years ago (16/03/2018)
Date of experience: 03/2018

Très grande satisfaction pour ce séjour Niçois. Services, qualité et propreté, emplacement: tout nous a séduit. Merci West End.

Merci Mr Delroise
A bientôt.
Cordialement
By Baum
Leisure travelers
40-49 years
Reviewed: 8 years ago (16/03/2018)
Date of experience: 03/2018

Room bright and friendly, staff very friendly and helpful, cleanliness was very good except for little things (cleaning windows)

By A.Hoogstrateb
Leisure travelers
40-49 years
Reviewed: 8 years ago (16/03/2018)
Date of experience: 03/2018

A beautiful hotel, comfortable bed and a Lovely view. Unfortunally the bath was leaking trough the wall next to the bed..

DearGuest
Thank you anyhow. We do regret this inconvenience which happened accidentally during your stay .
Things have all been fixed up now.
We do hope to welcome you back.Regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (12/03/2018)
Date of experience: 03/2018

Le personnel est très aimable,accueillant.

Merci Arnaud
Le cœur de notre métier est l'accueil et nous le faisons tous avec passion.
Nous souhaitons vous accueillir a nouveau et vous invitons à nous contacter pour préparer votre futur séjour.
A très bientôt.
Bien cordialement.
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (11/03/2018)
Date of experience: 03/2018

mon sejour a été satisfaisant

Cher client
Merci pour votre appréciation.
Nous espérons vous revoir bientôt.
Bien cordialement
By Reiner Sieper
Business
40-49 years
Reviewed: 8 years ago (10/03/2018)
Date of experience: 03/2018

I will come back for sure. :)

Dear guest
Thank you very much for your feedback.
Spring will be back soon with sunny days and mild temperatures, that will be the perfect time for a city break in Nice at the West End.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (09/03/2018)
Date of experience: 03/2018

good. I got free room upgrade.

Dear Judith
Thank you very much for your feedback.
As much as you can and depending on our availabities, we do upgrade our guest.
we are glad to read how you appreciate this offer.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Gong ZHANG
Business
30-39 years
Reviewed: 8 years ago (09/03/2018)
Date of experience: 03/2018

Besides the front desk service was excellent, the room is modernly décorated ( suitable for me ). The poor bed quality and the smell of the AC ( or WC i'm not sure) were unpleasent experiences of my stay.

Dear Mr Zhang
Thank your for your comment.
We do regret this uncomfortable smell and all the inconveniences.
Our technicians have been immediatly reported.
Should you wish to tell us more do please contact us directly.
Warmest regards
By Adenborg
Leisure travelers
60-69 years
Reviewed: 8 years ago (08/03/2018)
Date of experience: 02/2018

Fantasic hotel with superb service!

Dear guest
Thank you very much for your feedback.
Should you feel like telling everyone how great you enjoyed our service do please leave a review on trip advisor for the benefit of all the other travellers.
We do hope to welcome you back very soon.
Best regards
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