Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,211 reviews across 14 portals
:
By Haley
Couple
30-39 years
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

The only downside to the room was the shower was a bit difficult to climb into, and the hair dryer did not work. The room also was running behind so after traveling almost 24 hours, we did arrive early but walked around the city in our gross clothes for almost an entire day, but we made it work. Other than that everyone was wonderful and kind to us! Room was beautiful and the view was breathtaking! Would recommend.

Dear Haley,

Thank you for taking the time to share your feedback following your recent stay with us. We're thrilled to hear that you enjoyed the beauty of your room, the breathtaking view, and the kindness of our team. Your recommendation means a lot to us.

However, we're sorry to learn that you encountered difficulties with the shower and that the hair dryer was not working properly. Please rest assured that we take your comments seriously and will address these issues promptly.

We also regret that your room was not ready upon your arrival. After such a long journey, we understand how important it is to be able to rest quickly. We are continually striving to improve our services to offer an even better experience for our guests.

We hope to have the opportunity to welcome you back in the future, and we'll make sure that your next stay is absolutely perfect.

Warm regards,
By Cliff Carter
Couple
60-69 years
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

It’s a lovely hotel with great staff and in a great location, our room was very small and this was frustrating but I would definitely recommend this hotel but avoid room 407

Dear Cliff,

We thank you for your comment and are very happy to hear that you enjoyed the staff and you like this hotel.
We have also other rooms with bigger size as the deluxe sea view room or the junior suite to suit your needs.
We hope to have the pleasure of seeing you again during your next stay. See you soon, at the hotel West End !
No Public Name
Family
50-59 years
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

Average, lady at the reception desk was not very polite.

Dear Rao,
Thank you so much for your review. Each review is always appreciated for our own improvement.
We are sorry to hear that the room and the service did not meet your expectations. It is not the quality that our hotel beholds.
We don't want to leave you with a bitter taste so if you want to stay at our hotel again please send us an e-mail to : assistantfo@westendnice.com and we will make sure that you have an even better experience.

We are all looking forward to welcoming you back very soon.
Best regards
By Karen Turner
Friends
50-59 years
Reviewed: 2 years ago (23/04/2024)
Date of experience: 04/2024

Great location right opposite the sea front on the promenade. Lovely decor inside the hotel. Friendly staff. I had my birthday celebration and was gifted a bottle of champagne by the hotel which was much appreciated. Lots of bars, cafes and restaurants close by. About a 15-20 min walk from the train station. Ten minute taxi ride to/from the airport.

Dear guest,
Thank you very much for your review
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Tout le monde a aimé. Nous sommes des invités réguliers.

Bonjour Andrey,

Nous vous remercions d'avoir pris le temps de laisser un commentaire.
Nous en sommes ravis que l'hôtel correspond à vos attentes et que vous en êtes satisfait car nous nous efforçons d'apporter chaque jour les meilleurs soins à nos hôtes.
En espérant avoir le plaisir encore de vous recevoir à nouveau lors de votre prochain séjour à l'hôtel West End !
By LE GALL
Business
60-69 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Très bon séjour cadre au top

Bonjour M. Le Gall,

Nous vous remercions d'avoir pris le temps de laisser un commentaire.
Vous avez apprécié nos services, et nous en sommes ravis car nous nous efforçons d'apporter chaque jour les meilleurs soins à nos hotes.
En espérant avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour à l'hôtel West End !
By Seibt Thomas
Couple
50-59 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Ein sehr schönes Hotel ,sehr zentral gelegen.

Dear Thomas,
Thank you very much for your review and your note.
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Friends
20-29 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Hyggelig personalet, og fint hotell. Spesielt Silvio som jobber i lobbyen, hyggelig, behjelpelig og veldig god service fra han. Likte dårlig at aircondition på hotellet var skrudd av for «sesongen», tross 25 grader ute. Måtte sove med vinduer åpne, som ledet til mye bråk spesielt om morningen. Wifien var også litt så som der.

Good morning Karoline, we are delighted to see that you enjoyed your stay with us at the Hotel West End Nice.

As we are label " clef verte" We try to reduce our environmental footprint and unfortunately we decided to cut off the air condition during the changement of the season.
Don't forget for your next visit to contact us direct as we love to take extra care of our regular hosts.
Warmest regards.
By François Loubignac
Business
60-69 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Hôtel très agréable, très bien situé, accès parking facile

Bonjour Francois, nous vous remercions chaleureusement pour votre note !
Merci mille fois pour vos mots surl'hôtel et l'accessibilité ! Effectivement, L'hôtel sur lapromenade des anglais est très bien placé !
L'équipe du West End Nice est à votre entière disposition en direct pour toute assistance, et espère avoir la chance de vous accueillir et vous servir très prochainement,
Bien Cordialement.
By TROMELIN
Business
50-59 years
Reviewed: 2 years ago (19/04/2024)
Date of experience: 04/2024

Tres satisfait ! La décoration des salons pourrait être revue cependant

Bonjour Louis, nous vous remercions chaleureusement pour votre note !
Merci mille fois pour vos mots sur l'excellent séjour. Nous essayons de préserver le cachet "belle Epoque" de l'hôtel.
L'équipe du West End Nice est à votre entière disposition en direct pour toute assistance, et espère avoir la chance de vous accueillir et vous servir très prochainement,
Bien Cordialement.
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