Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,079 reviews across 14 portals
:
By Cristallo Gino
Leisure travelers
60-69 years
Reviewed: 8 years ago (02/05/2018)
Date of experience: 04/2018

Experience is excellent.

Thank you dear Gino
We do hope you will be again one of our hosts.
Kind regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (02/05/2018)
Date of experience: 04/2018

The best of experience was very kind and friendly service people. Extra thanks for Silvio

Thank you dear Nina
We are all dedicated to make everyone happy.
Silvio will be personnaly thanked for his kindness and efficiency.
Kindest regards
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

We expected much more.

Dear Gaby
Should you wish to tell us more, please contact us back and tell us how you would love to experience the West End differently.
Kindest regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Fantastic! We vill be back!!

Thank you dear Maria
We do hope to welcome you back.
Warm regards
By Francesca
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Not so bad, but the hotel could have a lot of potenzialities and my experience could be better!

Grazie Francesca per il suo commento.
La preghiamo di torniare da noi il piu presto per vivere un soggiorno dei piu favorabile.
Saluti distinti
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

fine, good :) :), Fine good

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Overall good, mostly because of the location.

Dear guest
Beside the location we would love to discuss with you about the next experience you would love to live at the West End.
Your advices would be highly appreciated.
Thank you for your visit. We are looking forward to welcoming you soon.
Kindest regards
No Public Name
Business
40-49 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Déception: 3 changements de chambre
Merci à Charlène pour son professionnalisme

Merci à vous cher client pour avoir mentionné dans votre commentaire la réceptionniste qui a su par son professionnalisme vous aider dans le choix de votre chambre. Nous vous serions reconnaissant de bien vouloir nous détailler les raisons pour les quelles ce choix a fait l'objet de 3 tentatives infructueuses.
Ceci bien entendu si vous le souhaitez car vos remarques nous aident à améliorer notre offre ainsi que nos services.
A très bientôt.
Bien cordialement
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Très très bien, on a beaucoup aimé cet hôtel.

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Engstrom
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Very good but the rooms are in need of some makeover

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