Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,092 reviews across 14 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (26/02/2018)
Date of experience: 02/2018

Overall experience is good. Location is brilliant, right next to the negresco hotel. Easy walk to the d town and train station. We stayed in the partial sea view room on the top (6th) floor. Have to say the view is amazing. Probably more context than the full sea view room as you get to see the city extending to the mountain as well. Two things which we are not so satisfied about: the lift is very old, didn’t cause us any trouble but doesn’t fit in a nice hotel like this; also the bathroom in our room does not have a shower cubicle, and the pluming is bad, every time we took a shower the water would accumulate in the bath room. Also their beds are smaller than what you normally find in other hotels.

By Sukale
Leisure travelers
30-39 years
Reviewed: 8 years ago (26/02/2018)
Date of experience: 02/2018

of course it was beautiful and professional, but of course you can expect anything else from a traditional hotel in such a short time
would be interesting to stay for a month and see if it feels more like home...

Dear Martin
Thank you very much for your feedback.
It will be a graet pleasure and an honour to welcome you back for a longer stay and we'll make it just like home.
Waiting for you to visitus again soon
Best regards
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (26/02/2018)
Date of experience: 02/2018

The overall experience was very good

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (26/02/2018)
Date of experience: 02/2018

Det är ett mycket trevligt hotell med rum mot delvis havsutsikt och parken får man en härlig känsla av nice. Bra frukost och trevlig personal.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By NiMin
Leisure travelers
20-29 years
Reviewed: 8 years ago (26/02/2018)
Date of experience: 02/2018

I like this hotel,the room is very good

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Business
40-49 years
Reviewed: 8 years ago (18/02/2018)
Date of experience: 01/2018

hôtel très agréable, personnel souriant et disponible mais l’inexpérience de certains se fait sentir parfois.
Mais je conseillerai avec plaisir cet hôtel.

Merci Karin pour votre retour
Nous accueillons actuellement et depuis peu des étudiants en stage de formation qui complètent nos équipes en charge de leur formation.
Désolé pour cette impression que vous avez ressentie et qui devrait ne plus ëtre dans les prochains jours.
A très bientôt.
Bien cordialement
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (18/02/2018)
Date of experience: 02/2018

Very pleseant stay again

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Business
70-79 years
Reviewed: 8 years ago (18/02/2018)
Date of experience: 02/2018

excellent acceuil, chambre tres agreable
dommage de ne pouvoir avoir de petit-dejeuner plus tot soit au restaurant soit dans la chambre (depart tres matinal)

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Vous pouvez bien sur avoir votre petit déjeuner même si vous partez très tôt. Nous pouvons vous proposer des petit déjeuner à emporter .
Merci de nous en informer au plus tôt pour nous permettre de vous satisfaire .
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (17/02/2018)
Date of experience: 02/2018

Un séjour très agréable et reposant. Une vue magnifique et le charme de l'ancien.

Merci Raphael pour votre retour.
N 'hésitez pas à nous contacter si besoin et bien sur pour préparer votre prochain séjour.
A très bientôt.
Cordialement
By Finn & Geneviève Langfeldt
Leisure travelers
70-79 years
Reviewed: 8 years ago (17/02/2018)
Date of experience: 02/2018

In general the accodomation was good, the service as well. But in spite of our complaints to the management about the water leaking in the toilett, nothing was repaired!

Dear guest
Thank you very much for your feedback.
We are so sorry that our technicians could not fix up the leak on time.
We do hope to welcome you back very soon.
Best regards
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