Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,211 reviews across 14 portals
:
By Robert Heath
Couple
70-79 years
Reviewed: 2 years ago (16/03/2024)
Date of experience: 03/2024

Thoroughly enjoyed our stay. Excellent hotel

Dear Mr. Heath,
Thank you very much for your review
We are all looking forward to welcoming you back very soon.

Best regards,
By Enrique
Business
30-39 years
Reviewed: 2 years ago (16/03/2024)
Date of experience: 03/2024

La experiencia ha sido buena pero el hotel necesita mejorar el acceso para minusválidos o carritos de bebes.

Dear Enrique,

Thank you for taking the time to share your experience with us. We are pleased to hear that you had an overall good stay. However, we sincerely apologize that the accessibility for people with disabilities and strollers did not meet your expectations.

Your feedback is invaluable, and we take your comments about accessibility very seriously. Please rest assured that we will closely review this matter to improve our facilities and make our hotel more accessible to all our guests.

We hope to have the pleasure of welcoming you back for an even better experience. If you have any further suggestions or specific needs for your next stay, please do not hesitate to let us know—we would be happy to assist you.

Best regards,
By marco
Business
60-69 years
Reviewed: 2 years ago (15/03/2024)
Date of experience: 03/2024

good balance price/location/services

Good afternoon Marco, we are delighted to see that you enjoyed your stay with us at the Hotel West End Nice!

Don't forget for your next visit to contact us direct as we love to take extra care of our regular hosts.
Warmest regards.
By Knut
Friends
50-59 years
Reviewed: 2 years ago (15/03/2024)
Date of experience: 03/2024

Rent,bra utsiktog beliggenhet.

Dear Harald,
Thank you very much for your very nice comment and your nice note,
We are delighted to have been able to welcome you to the hotel West End
See you soon for a next stay.
No Public Name
Family
30-39 years
Reviewed: 2 years ago (14/03/2024)
Date of experience: 02/2024

酒店前台女服务员态度非常好，晚上餐厅的男经理态度非常非常差！离开的时候让酒店服务员帮忙叫出租车，出租车司机多收费，打车表显示7欧，最后拿了我22欧。酒店门口没有设置坡路可以方便婴儿车出行，很不方便。但是酒店的海景房风景确实不错。

Dear Shuzhen,

Thank you for your feedback. We're glad you enjoyed the reception service and the sea view from your room.

We’re sorry to hear about the issues you faced with the restaurant staff and the taxi service. We’ll address these concerns promptly.
We hope to have the chance to welcome you back and provide a better experience.

Best regards,
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

Non ritorno mai ! Questo dice tutto.

Good afternoon Avram,

We’re sorry to hear that your experience did not meet your expectations. We take your feedback very seriously and your satisfaction is our top priority.
We would appreciate the opportunity to make things right.

Best regards,
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

Gradevole e soddisfacente.

Dear Valentino,
Thank you very much for your very nice comment and your nice note,
We are delighted to have been able to welcome you to the hotel West End
See you soon for a next stay.
By Geinoz Rachel
Friends
50-59 years
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Excellente! Le personnel est sympathique, notre chambre parfaite, les propositions de la carte du restaurant sont top et le buffet du petit déjeuner varié et bon! L’hotel a un coté chaleureux de ces établissements de la belle époque. Il n’y a pas de spa, mais si cela devait vous manquer vous en trouveriez un just’à côté sur réservation, Le spa 27.

Bonsoir Rachel,

Nous vous remercions pour votre chaleureux commentaire, et plus particulièrement la partie concernant notre personnel, eux-mêmes très touchés par vos mots.
Nous espérons avoir le plaisir de vous revoir lors d'un prochain séjour.
À très bientôt pour une nouvelle expérience West End !
By Frank Sreball
Business
50-59 years
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Wir kommen wieder !!!

Dear Franck,
Thank you very much for your very nice comment and your nice note,
We are delighted to have been able to welcome you to the hotel West End
See you soon for a next stay.
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (08/03/2024)
Date of experience: 03/2024

Très agréable, personnel au petit soin,
Disponible et professionnel.
Localisation de l’hôtel exceptionnel.
Tout est parfait.

Bonsoir M. Strajnic,

Nous vous remercions pour votre chaleureux commentaire, et plus particulièrement la partie concernant notre personnel, eux-mêmes très touchés par vos mots.
Nous espérons avoir le plaisir de vous revoir lors d'un prochain séjour.
À très bientôt pour une nouvelle expérience West End !
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