Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,104 reviews across 14 portals
:
By Jennifer Hart
Leisure travelers
50-59 years
Reviewed: 9 years ago (28/09/2017)
Date of experience: 09/2017

I booked three rooms well in advance. When we arrived to check in one of the rooms was a double when a twin was required. This was reported as soon as we saw the room. We were told that housekeeping would split the bed. So we went to explore Nice. Upon returning we were told the bed could not be split. Lucky one of our friends had a booked a large room that had a couch. So one of our party slept in the couch. I don't think given the price paid this is acceptable. A free breakfast was offered but we had to leave early. I think half the room price should be refunded as this was the hotels fault for not providing a twin as requested.

By EVGENIA
Leisure travelers
40-49 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

Excellent location, pleasant staff, magic city

No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

We enjoyed our stay in Nice, unfortunately we were very disappointed with our room, in hindsight we should have informed you. When I chose your hotel the rooms on the website all looked very good, including the Classic, however, our room had no relevance to the website, I didnt recognsize it at all, the view was terrible overlooking a brick wall, and we were told not to leave the window open. You advertise the hotel as 4star, however, in our experience having stayed in 4 star hotels your hotel is only a 3 star rating in our opinion and feel it would benefit from refurbishment. Overall very disappointed

No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

For 14 nights good. Hotel attractive in old fashion way which we like. Service good and attentive to our queries. Because of the layout of the room and age etc, pity the toilet is so far from the access to a hand basin in the room 112. May be different in others.

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

Experience was good. The room was too tiny tho.

By Ranx
Leisure travelers
50-59 years
Reviewed: 9 years ago (27/09/2017)
Date of experience: 09/2017

Élégant hotel in the promenade des Anglais. Confortable room with a view.

Dear guest,
Thank you very much for your review
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (26/09/2017)
Date of experience: 09/2017

Good hotel in a nice location, especially impressed by the breakfast.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (26/09/2017)
Date of experience: 09/2017

A lovely traditional hotel in a great location

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (26/09/2017)
Date of experience: 09/2017

Overall a decent hotel but very expensive.

By Henrique
Leisure travelers
70-79 years
Reviewed: 9 years ago (26/09/2017)
Date of experience: 09/2017

An excellent Hotel in a charming location is everything we want ro have a perfect long week-end!

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