Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 11,102 reviews across 14 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (16/08/2017)
Date of experience: 08/2017

We really enjoyed our experience at the Hotel West End.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By Anatoliy C
Leisure travelers
30-39 years
Reviewed: 9 years ago (16/08/2017)
Date of experience: 08/2017

View was the best part of the experience. Someone stealing from us while we stayed at this hotel was upsetting and ruined our experience. We will not be coming back to this hotel unless we will not have another option int he future. Please train your staff not to steal from your customers, that's terrible way to treat your guests.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (16/08/2017)
Date of experience: 08/2017

Situation géographique très satisfaisante les chambres sont trop petites exigu et manque de place de rangement surtout pour deux personnel à notre écoute très bon petit-déjeuner copieux et variés

Cher client
Merci beaucoup pour votre retour.
Votre avis est important pour nous car il nous aide à améliorer notre offre et nos services pour mieux vous servir.
Si vous souhaitez contribuer à notre réputation en ligne , nous vous invitons à laisser un commentaire de séjour sur le site Trip Advisor.
Avec le plaisir de vous accueillir a nouveau très prochainement.
Bien cordialement
By Max Ternheim
Leisure travelers
60-69 years
Reviewed: 9 years ago (16/08/2017)
Date of experience: 08/2017

Excellent except your customer computer in the lobby. Worthless. It is old with lot of your previous customer info on it. Buy a new computer for good sake. . That computer is a shame for the whole hotel. Do something !! How hard could it be ? I will be back in October and I will personally check up if you have done something about it. Be sure about that. It took me over one hour to print out 4 pages of business contract !!!
Completly not acceptable. Back home I do it in 45 seconds. Even your helpful staff were imbarriesed about the computer and they have told you so but you have not doing anything about it. Hallo ! It is 2017 and not 2007 !
See you guys.
The guest in 617
Max




to print out 4 business contract !!

By miss margaret mcclory
Leisure travelers
50-59 years
Reviewed: 9 years ago (15/08/2017)
Date of experience: 06/2017

hotel nice and central to get everywhere. Nice relaxing break and would certainly go back. Enjoyed holiday very much. Would certainly recommend

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (13/08/2017)
Date of experience: 08/2017

Very nice hotel. Good experience.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (13/08/2017)
Date of experience: 08/2017

Gutes Hotel in bester Lage.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (11/08/2017)
Date of experience: 08/2017

Un séjour très agréable. L'hôtel est splendide, le personnel très sympathique. Merci pour tout!

By Bahit
Leisure travelers
40-49 years
Reviewed: 9 years ago (11/08/2017)
Date of experience: 08/2017

Everything is very good. Place to stay with children . Quiet and comfortable.The breakfasts are wonderful.

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
By vlad
Leisure travelers
40-49 years
Reviewed: 9 years ago (09/08/2017)
Date of experience: 08/2017

Excellent location.Great food.Nice experience!!!!!!!!!!

Dear guest
Thank you very much for your feedback.
Our on line reputation matters to us, should you feel to write a few words about your stay at the West End, do please leave a review on trip advisor.
We do hope to welcome you back very soon.
Best regards
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