Hotel West End hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 10,293 reviews across 14 portals
:
By Joanne Lahey
Leisure travelers
50-59 years
Reviewed: 9 years ago (27/06/2017)
Date of experience: 06/2017

Very good location. Nice reception by staff. Room had some mildew issues.

By Douglas Silva
Leisure travelers
20-29 years
Reviewed: 9 years ago (27/06/2017)
Date of experience: 06/2017

Em geral sendo a primeira impressão que fica, os ''desk clerk” deveriam ser mais bem preparados para lidar com os hospedes, me senti desprivilegiado por ter efetuado a reserva pelo Booking, sendo que no check-in a atendente falou que se tínhamos efetuado a reserva à muito tempo poderia ter sido cancelada, sendo que já estava paga.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (27/06/2017)
Date of experience: 06/2017

The hotel stay was nice but uncomfortable. The air conditioning in the room was horrible. Never cold enough for the summer days. The hotel can also use more air conditioners all around. For the amount of money taken per room I don't see why you should be so cheap with you guests. It would also help if front desk staff were more polite and smiled a little more. The Welcoming of the guests, that's your first impression and it only takes a couple of seconds to make a huge difference.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (27/06/2017)
Date of experience: 06/2017

Very Good! Good that we could lend towels for sunbath

No Public Name
Business
30-39 years
Reviewed: 9 years ago (27/06/2017)
Date of experience: 06/2017

Une experience unique. Parfait pour un couple. Pour les couples avec un bebe...meme si le bebe il est petit...la chambre double n'est pas suffisante. Il faut absolument une chambre plus grande.

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (26/06/2017)
Date of experience: 06/2017

very nice location. good big room with view of the sea!

Dear XIE,
Thank you very much for your review
We are all looking forward to welcoming you back very soon.
Best regards
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (26/06/2017)
Date of experience: 06/2017

séjour agréable, il faudrait nettoyer plus souvent les fientes des mouettes sur les balcons! personnel très agréable et disponible

By Michael Burtz
Leisure travelers
60-69 years
Reviewed: 9 years ago (25/06/2017)
Date of experience: 06/2017

Overall good after the first day, but when we arrived, we found out that the room which was confirmed to us was not available because another guest over extended his stay. We were put in an inferior room. Although the reservation manager made an adjustment to the price, it was highly inconvenient because we had to unpack and repack for the next day. Allowing someone to extend one's stay when you know you have a reservation confirmed for the room is inexcusable customer service. It makes the term 'reservation' almost meaningless.

When we initially checked in, the person gave us another reason for the room not being available, citing internet reservation problem. It was not until we talked with reservation manager that it became clear what the problem was.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (25/06/2017)
Date of experience: 06/2017

Everythig was fine . Ok

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (24/06/2017)
Date of experience: 06/2017

Very good service. Had a great stay

Good afternoon , we are delighted to see that you enjoyed your stay with us at the Hotel WestEnd Nice!

Don't forget for your next visit to contact us direct as we love to take extra care of our regular hosts.

Warmest regards.
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