Impulso Fashion Hotel hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,652 reviews across 4 portals
:
By Hontiné Sohajda Zsófia
Reviewed: 2 years ago (26/05/2024)
Date of experience: 05/2024

Mindennel elégedett voltam.

Dear Hontiné Sohajda Zsófia,

Thank you for your feedback! We're delighted to hear that you were satisfied with everything during your stay. If there's anything specific that stood out or any suggestions you have for us to improve, please let us know. We look forward to welcoming you back for another pleasant experience in the future!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (26/05/2024)
Date of experience: 05/2024

Zimmer war schön, sauber und gemütlich. Frühstück war aber sehr schwach und wir waren wirklich enttäuscht. Wir haben da nur einmal gefrühstück und zweites Mal sind wir lieber in die Stadt gegangen. Hotel hat anscheinened 4 Sterne aber wir würden eher nur 2 Sterne geben. Wir waren schon in vielen 4-Sterne Hotels und dieser hatte sehr weit weg davon.

Dear Ciliakova,

Thank you for sharing your feedback with us. We apologize for the disappointment you experienced with our breakfast service and for not meeting your expectations regarding our hotel's star rating. We take your comments seriously and will review them internally to improve our offerings and services. If there's anything else you would like to discuss or if there's anything we can do to make it up to you, please feel free to reach out. Your input is valuable to us, and we hope to have the opportunity to welcome you back for a better experience in the future.

Kind regards,
Lajos Fekete
Reservation Manager
By Nancy
Reviewed: 2 years ago (26/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (26/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (26/05/2024)
Date of experience: 05/2024

A hotel elhelyezkedése, a szoba minősége és tisztasága jó. A reggelinél választék van de minőség kevésbé pl.: Rauch "gyümölcslevek", alacsony minőségű lekvárok.

Kedves Attila!

Köszönjük az értékelést és a visszajelzést! Örülünk, hogy elégedettek voltak a hotel elhelyezkedésével, valamint a szoba minőségével és tisztaságával. Megjegyezzük az észrevételeket a reggeli minőségével kapcsolatban, és átadjuk azokat a megfelelő osztálynak. Fontos számunkra, hogy vendégeink teljes elégedettségére törekedjünk. Köszönjük még egyszer, és reméljük, legközelebbi látogatásukkor még kellemesebb élményben lesz részük.

Üdvözlettel,
Fekete Lajos
Reservation Manager
No Public Name
Reviewed: 2 years ago (26/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (25/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (22/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Stephanie Busby
Reviewed: 2 years ago (22/05/2024)
Date of experience: 05/2024

Lovely hotel, relaxed, friendly vibe. Rooms very clean, but my room didn't get clean one of the days - not a huge deal, but was surprised. As I was there on business, would have been nice to be able to get dinner there and would have been good to have a general tv station in English, so I could stay in my room after a long day at the office. Very small tweaks and it would have been a 5/5 from me - but would recommend to friends and colleagues.

Dear Stephanie Busby,

Thank you for your feedback! We're glad you enjoyed the lovely and relaxed atmosphere of our hotel, and that you found the rooms very clean. We apologize for the oversight in room cleaning one of the days; we'll address this internally to ensure it doesn't happen again. We appreciate your suggestion regarding dinner availability and English TV channels for business travelers like yourself. Your feedback helps us improve, and we hope to make these adjustments for a better experience in the future. We're grateful for your recommendation to friends and colleagues, and we look forward to welcoming you back soon!

Kind regards,
Lajos Fekete
Reservation Manager
By Nilima
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

Loved it, gorgeous hotel, smelled really lovely, everything was clean, good selection for breakfast. My sisters and I really enjoyed our stay here!

Dear Nilima,

Thank you so much for your kind words! We are delighted to hear that you loved our gorgeous hotel, enjoyed the pleasant aroma, found everything clean, and appreciated the good selection for breakfast. It warms our hearts to know that you and your sisters had a wonderful stay with us. We look forward to welcoming you all back for another enjoyable experience soon!

Kind regards,
Lajos Fekete
Reservation Manager
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