Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,901 reviews across 5 portals
:
By Vladan
Reviewed: 2 weeks ago (12/10/2026)
Date of experience: 10/2026

You have very good stars on the internet and booking but in the reality is not that much good

Dear Vladan,

Thank you for sharing your feedback regarding your recent experience with us.

We acknowledge your remark concerning the difference between the expectations set by our online ratings and your actual experience during your stay. Your observations on the room, cleanliness, and service are important, and we regret to learn that these aspects did not fully meet your expectations.

Please know that we value your input as it helps us to identify areas where we can continue to improve. We hope to have the opportunity to provide you with a more positive experience in the future.
Best regards,

Máté Perjés
Front Office Supervisor
By Massimiliano Lutero
Reviewed: 2 weeks ago (09/10/2026)
Date of experience: 10/2026

Gradevole e rilassante

No Public Name
Reviewed: 2 weeks ago (09/10/2026)
Date of experience: 10/2026

Guest has not commented on review

No Public Name
Reviewed: 2 weeks ago (08/10/2026)
Date of experience: 10/2026

Guest has not commented on review

By Nives
Reviewed: 2 weeks ago (08/10/2026)
Date of experience: 10/2026

Average

No Public Name
Reviewed: 3 weeks ago (05/10/2026)
Date of experience: 09/2026

Guest has not commented on review

No Public Name
Reviewed: 3 weeks ago (03/10/2026)
Date of experience: 09/2026

Nice

Dear Guest,

Thank you for taking the time to share your impressions of your recent stay with us.

We are pleased to know that you had a positive experience and that our room quality, cleanliness, and service met your expectations. Your feedback and ratings are valued as they encourage our team and help us in our continuous efforts to maintain a comfortable and welcoming environment.

Your willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is greatly appreciated. Your input guides us as we work towards further enhancing the experience for all our guests.

Best regards,

Máté Perjés
Front Office Supervisor
By Carlos
Reviewed: 4 weeks ago (28/09/2026)
Date of experience: 09/2026

Hotel carino, pulito, ma disorganizzato nel gestire più gente del possibile.
L’hotel si trova in una zona poco rassicurante per un turista che ama tornare a piedi la sera, bene il fatto di avere la metropolitana vicina.

Dear Carlos,

Thank you for sharing your impressions following your recent stay with us.

We are pleased to know that you found the hotel to be clean and that the nearby metro station provided convenience during your visit. Your positive remarks about the cleanliness of the room and your ratings on comfort are truly appreciated and reflect aspects we strive to maintain for our guests.

At the same time, we acknowledge your comments regarding the challenges experienced when accommodating a higher number of guests and your concerns about the surrounding neighborhood, particularly in the evenings. Your observations are important to us and help guide our efforts to improve both organization and the sense of comfort for all visitors.

Your feedback and balanced ratings provide valuable insights that support our ongoing commitment to enhancing our service and the overall guest experience. Thank you again for your input.
Best regards,

Máté Perjés
Front Office Supervisor
By Eda
Reviewed: 4 weeks ago (27/09/2026)
Date of experience: 09/2026

Guest has not commented on review

No Public Name
Reviewed: 4 weeks ago (26/09/2026)
Date of experience: 09/2026

Camera confortevole e spaziosa, personale gentile e attento, ottimo parcheggio interno.

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