Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,754 reviews across 5 portals
:
No Public Name
Reviewed: 3 days ago (23/05/2026)
Date of experience: 05/2026

Nice and kind peesonell, no objectiom against anything (except windows on 8 floor)

By Ruisz Cecilia
Reviewed: 4 days ago (22/05/2026)
Date of experience: 05/2026

Szuper jól éreztem magam.Baráti társasággal voltunk a szállodában.Színház után még szerettünk volna beszélgetni,jól erezni magunkat.A szálloda bárjaban mosolyogva szolgáltak ki bennünket nem volt gond hogy elmúlt már 22 óra

No Public Name
Reviewed: 4 days ago (22/05/2026)
Date of experience: 05/2026

Guest has not commented on review

By Adrian Ardac
Reviewed: 4 days ago (22/05/2026)
Date of experience: 05/2026

Muy buena

No Public Name
Reviewed: 6 days ago (20/05/2026)
Date of experience: 05/2026

I booked 8 rooms in Ecuador through Agoda. Due to the ongoing conflict in the Middle East and the uncertainty surrounding international travel, I was unable to proceed with my trip and contacted Agoda for assistance.

Although the booking was marked as non-refundable, the hotel initially informed me that they could arrange a postponement for my stay. After I provided the new dates I wanted, they later changed their response and said postponement was no longer possible.

This whole experience has been extremely frustrating and disappointing. I understand policies exist, but giving customers hope for an alternative solution and then suddenly rejecting it is very unprofessional, especially for a large booking involving 8 rooms.

I expected better communication and more consistency from both Agoda and the hotel in handling unexpected global situations.

No Public Name
Reviewed: 1 week ago (19/05/2026)
Date of experience: 05/2026

Guest has not commented on review

No Public Name
Reviewed: 1 week ago (19/05/2026)
Date of experience: 05/2026

El hotel esta cerca de una estacion se metro lo cual facilita el desplazamientose a los principales lugares turísticos. Hotel muy limpio y ademas el personal fue muy amable

Dear Guest,

Thank you for taking the time to share your impressions of your stay.

We are pleased to know that the proximity of the hotel to the metro station contributed to a convenient and enjoyable visit, making it easy to explore the city’s main attractions. It is also rewarding to learn that you found the hotel to be very clean and that our team’s kindness was memorable during your time with us.

Your perfect ratings for the room, cleanliness, and service, as well as your strong recommendation of both Impulso Fashion Hotel and the Mellow Mood Hotels brand, are greatly appreciated. Your feedback encourages us to continue providing high standards of hospitality for all our guests.

Kind regards,
Tibor Kovács
Front Office Supervisor
By Luigi
Reviewed: 1 week ago (19/05/2026)
Date of experience: 05/2026

Rilassante...

Dear Luigi,

Thank you for sharing your impressions following your recent stay with us.

We are delighted to know that your experience was so relaxing and that you were highly satisfied with the quality of your room, as well as the standards of cleanliness and service provided during your visit.

Your willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is sincerely appreciated. Your positive feedback encourages our team to continue providing memorable and welcoming experiences for all our guests.

Kind regards,
Tibor Kovács
Front Office Supervisor
No Public Name
Reviewed: 1 week ago (19/05/2026)
Date of experience: 05/2026

Regular a mal el hotel , la ciudad maravillosa

Dear Guest,

Thank you for taking the time to share your feedback with us.

We regret to learn that your experience at the hotel did not meet your expectations. Your comments regarding the room and cleanliness are important and will be taken into consideration as we work to improve the quality of our facilities and services.

We appreciate your acknowledgment of the service provided during your stay. Feedback like yours is invaluable in helping us identify areas where we can do better for our guests.

Kind regards,
Tibor Kovács
Front Office Supervisor
No Public Name
Reviewed: 1 week ago (18/05/2026)
Date of experience: 05/2026

Guest has not commented on review

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