Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,810 reviews across 5 portals
:
By Stephanie Busby
Reviewed: 2 years ago (22/05/2024)
Date of experience: 05/2024

Lovely hotel, relaxed, friendly vibe. Rooms very clean, but my room didn't get clean one of the days - not a huge deal, but was surprised. As I was there on business, would have been nice to be able to get dinner there and would have been good to have a general tv station in English, so I could stay in my room after a long day at the office. Very small tweaks and it would have been a 5/5 from me - but would recommend to friends and colleagues.

Dear Stephanie Busby,

Thank you for your feedback! We're glad you enjoyed the lovely and relaxed atmosphere of our hotel, and that you found the rooms very clean. We apologize for the oversight in room cleaning one of the days; we'll address this internally to ensure it doesn't happen again. We appreciate your suggestion regarding dinner availability and English TV channels for business travelers like yourself. Your feedback helps us improve, and we hope to make these adjustments for a better experience in the future. We're grateful for your recommendation to friends and colleagues, and we look forward to welcoming you back soon!

Kind regards,
Lajos Fekete
Reservation Manager
By Nilima
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

Loved it, gorgeous hotel, smelled really lovely, everything was clean, good selection for breakfast. My sisters and I really enjoyed our stay here!

Dear Nilima,

Thank you so much for your kind words! We are delighted to hear that you loved our gorgeous hotel, enjoyed the pleasant aroma, found everything clean, and appreciated the good selection for breakfast. It warms our hearts to know that you and your sisters had a wonderful stay with us. We look forward to welcoming you all back for another enjoyable experience soon!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Bardzo fajny hotel, czysty bardzo ładne, czyste i duże pokoje. Bardzo dobra lokalizacja.

Dear Stepniewska,

Thank you for your positive feedback! We are delighted to hear that you enjoyed our very nice hotel with clean, large rooms and a very good location. We strive to provide a comfortable and convenient experience for all our guests. We look forward to welcoming you back on your next visit!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Gergely Juraj
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Das Hotel kann ich sehr empfehlen, wir waren mit meiner Freundin für 4 Tage dort. Es ist sehr sauber, das Frühstück hat alles zu bieten und die Ubahn Haltestelle ist direkt um die Ecke. Alles top!

Dear Akkaya,

Thank you for your high recommendation! We are thrilled that you and your girlfriend enjoyed your 4-day stay with us. It's wonderful to hear that you found the hotel very clean, enjoyed the breakfast with everything you needed, and appreciated the convenience of the subway stop being nearby. We strive to provide a great experience for all our guests, and we look forward to welcoming you back again in the future!

Kind regards,
Lajos Fekete
Reservation Manager
By Andriy Pyrogov
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Nataliya
Reviewed: 2 years ago (18/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Levi
Reviewed: 2 years ago (18/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (16/05/2024)
Date of experience: 05/2024

Guest has not commented on review

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