Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,810 reviews across 5 portals
:
By Monia
Reviewed: 2 years ago (06/05/2024)
Date of experience: 05/2024

Positivo ma da migliorare il kit cortesia in bagno, abbassare termosifoni perché la camera è troppo calda

Dear Monia,

Thank you for your feedback. We're glad you found the courtesy kit in the bathroom positive, but we apologize for any inconvenience caused by the room being too hot. Your comments about the radiators will be taken into consideration to improve our guests' comfort.

We appreciate your input, and we hope to welcome you back for an even more enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (06/05/2024)
Date of experience: 05/2024

Look forward to staying again on our next trip to Budapest.

Dear Dobrilla,

That's wonderful to hear! We're delighted that you're looking forward to staying with us again on your next trip to Budapest. We'll be here to welcome you back with the same excellent service and hospitality.

If there's anything specific you'd like for your next stay or any special requests, please feel free to let us know in advance. We look forward to hosting you again soon! Safe travels until then.

Kind regards,
Lajos Fekete
Reservation Manager
By Klara
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Great hotel, friendly staff, delicious breakfast. Centrally located. Really specious rooms.

Dear Klara,

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our friendly staff, delicious breakfast, and spacious rooms. It's great to know our central location added to your positive experience. We look forward to welcoming you back soon!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Pobyt upłynął bardzo miło. Hotel bardzo ładny, duże pokoje, wygodne łóżka.

Dear Duda,

Thank you for your kind words! We're delighted to hear that you had a very nice stay and enjoyed our large rooms and comfortable beds. We look forward to welcoming you back!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Alessandra
Reviewed: 2 years ago (03/05/2024)
Date of experience: 05/2024

accettabile apparte per la pulizia

Dear Alessandra,

Thank you for your feedback. I'm glad to hear that your stay was generally acceptable, but I apologize for the issues you experienced with cleaning. We take cleanliness very seriously and will address this matter promptly. Your feedback is valuable in helping us improve. We hope to have the opportunity to provide a better experience in the future.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (02/05/2024)
Date of experience: 04/2024

Guest has not commented on review

By Sarina Sarikhani
Reviewed: 2 years ago (02/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Jacek
Reviewed: 2 years ago (01/05/2024)
Date of experience: 04/2024

Bardzo przyjemny hotel,polecam.

Dear Jacek,

Thank you for your kind recommendation! We’re delighted to hear that you found our hotel very pleasant. We look forward to welcoming you back in the future!

Kind regards,
Lajos Fekete
Reservation Manager
By Zlaja
Reviewed: 2 years ago (01/05/2024)
Date of experience: 04/2024

It was wonderful.

Dear Zlaja,

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience. We look forward to welcoming you back!

Kind regards,
Lajos Fekete
Reservation Manager
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