Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,640 reviews across 4 portals
:
By Stefania
Reviewed: 2 years ago (03/12/2023)
Date of experience: 12/2023

Nice

Dear Stefania,

Thank you for your brief but positive feedback! We're delighted to know that you found your stay with us nice. If there are any specific aspects you particularly enjoyed or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know.

We appreciate your choosing our hotel, and we look forward to welcoming you back in the future.

Best regards,
Lajos Fekete
Reservation Manager
By Mihaela
Reviewed: 2 years ago (03/12/2023)
Date of experience: 12/2023

Was great

Dear Mihaela,

We're thrilled to hear that your experience with us was great! Providing excellent service and a positive stay is our top priority, and we're glad to have met your expectations.

Thank you for choosing our hotel. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to hosting you again in the future.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (03/12/2023)
Date of experience: 12/2023

Kindness.

Dear Serban,

We're delighted to know that you experienced kindness during your stay with us. Our team strives to provide excellent service, and your positive feedback encourages us to maintain our commitment to guest satisfaction.

Thank you for taking the time to share your kind words. If you have any additional comments or suggestions, feel free to let us know. We hope to have the pleasure of welcoming you back in the future.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (02/12/2023)
Date of experience: 12/2023

IT Was an nice experience
The receptionist Was very Kind and profesional

Dear LAURA IONICA,

Thank you for taking the time to share your positive experience! We are delighted to hear that you had a nice stay and that our receptionist was both kind and professional. Providing excellent service is a top priority for us, and we're glad to know that it made a positive impression on you.

Should your travels bring you back to Budapest, we would be honored to welcome you again. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share.

Warm regards,
Lajos Fekete
Reservation Manager
By Radu
Reviewed: 2 years ago (01/12/2023)
Date of experience: 11/2023

Guest has not commented on review

By Eralda Hida
Reviewed: 2 years ago (30/11/2023)
Date of experience: 11/2023

Guest has not commented on review

By Monia
Reviewed: 2 years ago (30/11/2023)
Date of experience: 11/2023

Fantastico, l'unica pecca è che avete tolto la possibilità di prendere le bevande gratis alla torretta durante la giornata e rispetto all'ultima volta che siamo stati vostri ospiti c'era la macchina del caffè in camera. Questa volta non l'abbiamo trovata. Peccato.

No Public Name
Reviewed: 2 years ago (29/11/2023)
Date of experience: 11/2023

Nice, i would recommend it

By Maarten Prinsen
Reviewed: 2 years ago (29/11/2023)
Date of experience: 11/2023

Zeer matig. Op het moment van betalen vroeg ik of er misschien een tasje met ontbijt kon worden gemaakt omdat ik wat vroeg moest vertrekken. Dit ging niet. Toen ik de medewerker er op wees dat ik wel net voor dat ontbijt betaald had werd er enkel gezegd. “ dat had je maar eerder moeten zeggen”. Eigenlijk stom verbaasd maar omgedraaid.

By Aharon
Reviewed: 2 years ago (27/11/2023)
Date of experience: 11/2023

Guest has not commented on review

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