Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,802 reviews across 5 portals
:
By Vera
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

Guest has not commented on review

By Vianney
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Personal muy amable y atento. Servicio muy correcto. Muy bien

Dear Vianney,

Thank you for your positive feedback! We're thrilled to hear that our staff was very friendly and helpful, providing you with a very correct service. Your satisfaction is our priority, and we look forward to hosting you again for another very good experience.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

A szálloda és a személyzet minden elváráson felüli volt. Egyetlen kikötni valónk az nem a szállással magával volt, hanem a vendégekkel. Mi is fiatal párként érkeztünk, szórakoztunk, de tudtuk figyelni kell másokra, ez sajnos nem volt elmondható néhány vendégről. Ennyi lett volna a negatívum
A reggeli, személyzet kitűnő volt. Elhelyezkedésileg is tökéletes. Biztosan ajánlani fogjuk másoknak is és ha ismét Budapesten szállunk meg igénybe fogjuk venni a szállást

Tisztelt Németh Ádám!

Nagy öröm számunkra, hogy elégedettek voltak szállodánkkal és személyzetünk teljesítményével. Sajnáljuk, hogy néhány vendég viselkedése negatív élményeket okozott Önöknek. Reméljük, hogy ez nem árnyékolta be a szállodai tartózkodásukat.

Köszönjük, hogy külön kiemelték a reggeli minőségét és a személyzet kiváló munkáját. Nagy öröm számunkra, hogy az elhelyezkedésünk is megfelelt az elvárásainak. Reméljük, hogy legközelebbi budapesti látogatásukkor is minket választanak, és továbbra is pozitív élményekkel gazdagodnak.

Üdvözlettel,
Fekete Lajos
Reservation Manager
By Petr Benes
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

perfect:-)

Dear Petr Benes,

Thank you for your succinct and positive feedback! We're delighted to hear that your experience was perfect. If there's anything specific you enjoyed or if there's anything we can improve upon, please feel free to share. We hope to welcome you back for another perfect stay.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Allgemein macht das Hotel einen gepflegten Eindruck, die Zimmer sind schön groß und die Betten sind gemütlich, das Frühstück war in Ordnung. Leider sind die Zimmer sehr hellhörig und zudem hat das Bett sehr laute Geräusche gemacht sobald man sich 1 mm bewegt hat.

Dear Fuhrer,

Thank you for your valuable feedback. We're pleased to hear that you found our hotel well-kept with spacious rooms and comfortable beds. We apologize for any inconvenience caused by the noise in the rooms and the bed. Your comments are important to us, and we'll take them into consideration for improvements. We hope to have the opportunity to welcome you back for an enhanced experience.

Best regards,
Lajos Fekete
Reservation Manager
By Timea Nèmeth
Reviewed: 2 years ago (11/02/2024)
Date of experience: 02/2024

Everything was perfect

Dear Timea,

Thank you for your wonderful feedback! We're thrilled to hear that everything was perfect during your stay. If there's anything specific you enjoyed or if there's anything we can improve upon, please feel free to share. We look forward to welcoming you back for another perfect experience.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (11/02/2024)
Date of experience: 02/2024

Guest has not commented on review

By Adrian Popa
Reviewed: 2 years ago (11/02/2024)
Date of experience: 02/2024

It's the second time I stayed in your hotel, and everything was very good. The only thing, the ventilation in the bathroom it is not very good, there is always a heavy smell coming from the ventilation.

Dear Adrian Popa,

Thank you for choosing our hotel again, and we appreciate your positive feedback. We apologize for any inconvenience with the bathroom ventilation, and we'll address this concern to ensure a more comfortable stay in the future. We look forward to welcoming you for the third time and providing an even better experience.

Best regards,
Lajos Fekete
Reservation Manager
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