Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,643 reviews across 4 portals
:
By Domen
Reviewed: 2 years ago (21/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Adam Bywater
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

Hotel was great, it was clean & the staff were very nice, especially a young lad on night duty, nothing was to much trouble. If you moved this hotel a couple of miles toward the Danube it would tick all the boxes but sometimes it’s quite nice to get out of the epicentre 👍

Dear Adam Bywater,

Thank you for sharing your wonderful feedback about your recent stay with us. We're thrilled to hear that you had a great experience and found our hotel clean, with a friendly and helpful staff.

We appreciate your comments about the hotel's location. While we are not right by the Danube, we understand the value of being in a quieter area while still having convenient access to the city center. Your perspective is valuable, and we're glad to hear you enjoyed the change of pace.

We look forward to hosting you again in the future, and we hope to continue exceeding your expectations.

Warm regards,

Lajos Fekete
Reservation Manager
By Murariu
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

Unexpected

Dear Murariu,

Thank you for your feedback. We hope you had a positive and unexpected experience during your stay with us. If you have any specific comments or would like to share more about your visit, please feel free to do so. Your insights help us improve and better meet the needs of our guests.

We look forward to the possibility of hosting you again in the future.

Warm regards,

Lajos Fekete
Reservation Manager
By Henrich Z
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

No fue satisfactoria.

Dear Valued Guest,

We're sincerely sorry to hear that your recent stay with us was not satisfactory. Your comfort and satisfaction are of utmost importance to us, and we apologize for any shortcomings you experienced.

To better understand your concerns and address them effectively, could you please provide more details about your stay or any specific issues you encountered? Your feedback is essential in helping us improve our services and ensure a more enjoyable experience for our guests.

We hope to have the opportunity to make amends and provide you with a better experience in the future.

Warm regards,

Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (19/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Vladimír
Reviewed: 2 years ago (19/09/2023)
Date of experience: 09/2023

Perfect

Dear Vladimír,

Thank you for your concise and positive feedback. We're thrilled to hear that your stay was perfect. Your satisfaction is our top priority, and we're delighted that we met your expectations.

Should you have any additional comments or suggestions to share, please feel free to do so. We look forward to the opportunity to welcome you back for another excellent stay in the future.

Warm regards,

Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (19/09/2023)
Date of experience: 09/2023

A szoba színvonalas, tiszta akárcsak a fürdőszoba. Elégedett vagyok, a párom sokkal többször járt már más szállásokon mint én és szerinte ez azokhoz képest ez nagyon is jó helynek számít. Nekem is van némi korábbról szerzett tapasztalatom és azt kell mondjam a mai elvárásoknak elég jól megfelel ez a hotel.

Kedves Vendégünk!

Köszönöjük pozitív visszajelzését szállodánkról.
Örömmel olvastuk, hogy jól érezték magukat, reméljük következő Budapesti tartózkodása során is minket választanak.

Üdvözlettel,
Fekete Lajos
Reservation Manager
No Public Name
Reviewed: 2 years ago (19/09/2023)
Date of experience: 09/2023

Generally it was ok staying service was good

Dear Valued Guest,

Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found your stay to be generally okay and that you received good service.

Your comments are appreciated and help us strive for continuous improvement. If there are any specific areas where we can further enhance your experience, please feel free to let us know.

We hope to have the opportunity to welcome you back in the future and make your stay even better.

Warm regards,

Lajos Fekete
Reservation Manager
By Wh
Reviewed: 2 years ago (18/09/2023)
Date of experience: 09/2023

Goed

Dear Wh,

Thank you for your brief feedback. We're pleased to hear that you had a good experience during your stay with us. If you have any specific comments or suggestions to share, please feel free to do so, as your feedback helps us continually improve our services.

We look forward to the possibility of hosting you again in the future.

Warm regards,

Lajos Fekete
Reservation Manager
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