Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,643 reviews across 4 portals
:
No Public Name
Reviewed: 2 years ago (17/09/2023)
Date of experience: 09/2023

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (17/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Dana
Reviewed: 2 years ago (15/09/2023)
Date of experience: 09/2023

Sehr sauberes Hotel.
Leider kein Deutschsprachiges Personal

Dear Dana,

Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our hotel very clean.

We apologize for any inconvenience you experienced due to the absence of German-speaking staff. We understand the importance of effective communication for our international guests, and we'll work to improve our language services to better accommodate our German-speaking visitors in the future.

Your comments are invaluable, and we look forward to the opportunity to welcome you back and provide you with a more enjoyable experience.

Warm regards,

Lajos Fekete
Reservation Manager
By Czérna Ramóna
Reviewed: 2 years ago (14/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Marius
Reviewed: 2 years ago (13/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Y
Reviewed: 2 years ago (13/09/2023)
Date of experience: 09/2023

Готель не відповідає 4 зіркам.

Dear Y,

Thank you for sharing your feedback about your recent stay with us. We're sorry to hear that your experience did not meet your expectations and that you felt our hotel did not correspond to a 4-star rating.

Your comments are important to us, and we would appreciate any specific details or areas where you believe we can improve. Your feedback will help us address any shortcomings and enhance our services to better meet our guests' expectations.

We hope to have the opportunity to make amends and provide you with a more satisfying stay in the future.

Warm regards,

Lajos Fekete
Reservation Manager
By Ausra
Reviewed: 2 years ago (13/09/2023)
Date of experience: 09/2023

It was more than I expected! Nice design, clean, great breakfast, good location and very helpful staff.

Dear Ausra,

Thank you for taking the time to share your wonderful feedback about your recent stay with us. We're thrilled to hear that your experience exceeded your expectations, and that you found our hotel to have a nice design, cleanliness, great breakfast, good location, and helpful staff.

Your kind words are greatly appreciated, and they motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back for another fantastic stay in the future.

Warm regards,

Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (12/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Martha
Reviewed: 2 years ago (12/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Pertti
Reviewed: 2 years ago (11/09/2023)
Date of experience: 09/2023

Erinomainen hotelli rauhallisella alueella, hyvin kulkuyhteyksien päässä keskustasta.
Iso, hieno ja erittäin siisti huone. WC/suihku siistit, ei moitteen sijaa.
Henkilökunta oli ystävällistä ja palvelualtista.

Dear Pertti,

Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had an excellent experience and found our hotel to be in a quiet area yet well-connected to the center of the city.

It's wonderful to know that you enjoyed your spacious, clean room, and that the staff was friendly and helpful throughout your stay.

We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

Warm regards,

Lajos Fekete
Reservation Manager
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