Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,644 reviews across 4 portals
:
No Public Name
Reviewed: 2 years ago (30/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Beata
Reviewed: 2 years ago (29/08/2023)
Date of experience: 08/2023

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (28/08/2023)
Date of experience: 08/2023

buono, siamo stati bene

Dear Valued Guest,

We are thrilled to hear that you had a good time during your stay! Your satisfaction is our priority, and we are delighted that you enjoyed your experience at our hotel. If you have any specific feedback or suggestions to make your next visit even more enjoyable, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By Mobina
Reviewed: 2 years ago (27/08/2023)
Date of experience: 08/2023

Everything is good only the location is not acceptable and I changed my hotel after staying 3 nights in the hotel

Dear Mobina,

Thank you for taking the time to share your feedback about your recent stay with us, although we regret to learn that you found the location unacceptable.

We understand that the location didn't meet your expectations, and we appreciate your feedback. We are sorry to hear that it led you to change your hotel after staying with us for three nights. Your comfort and satisfaction are important to us, and we apologize for any inconvenience.

If your travels bring you back to Budapest in the future, we would appreciate the opportunity to host you again and provide you with a more satisfying experience.

Best regards,
Lajos Fekete
Reservation Manager
By Ingrid
Reviewed: 2 years ago (27/08/2023)
Date of experience: 08/2023

Alt i alt greit, men at airconditionen var så bråkete ødela for søvnen. Var også veldig lytt.

Dear Ingrid,

Thank you for sharing your feedback with us regarding your recent stay. We're pleased to hear that your overall experience was fine.

However, we apologize for the inconvenience you faced due to the noisy air conditioning, which disrupted your sleep. Your comfort and rest are important to us, and we understand the impact this had on your stay.

Your feedback is valuable, and we will address the issue with the air conditioning to ensure a more peaceful and comfortable environment for our guests in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay on your next visit.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Personale disponibilissimo.
Posizione dell’hotel buona
Camere silenziose
Peccato solo per il personale delle pulizie che era poco professionale

Dear Valued Guest,

Thank you for sharing your feedback about your recent stay at Impulso Fashion Hotel.

We're pleased to hear that you found our staff to be very helpful and appreciated our hotel's good location, as well as the quiet rooms.

However, we sincerely apologize for any unprofessionalism you experienced from our cleaning staff. This is certainly not the level of service we aim to provide, and we will address this issue internally to ensure a more professional and enjoyable stay for our guests in the future.

Your feedback is valuable, and we hope to have the opportunity to provide you with an improved experience should you choose to stay with us again.

Best regards,

Lajos Fekete
Reservation Manager
By Luigi
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Buono

Dear Luigi,

Thank you for sharing your feedback with us. We're pleased to hear that your experience was good during your stay.

If you have any specific comments or suggestions to help us improve further, please feel free to share. We're committed to making each guest's stay even better.

We look forward to the possibility of welcoming you back in the future.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Lucie
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Byli jsme až na uvedenou závadu velmi spokojeni.
Velice příjemná byla konzumace nealkoholických nápojů zdarma 24 hodin denně

Dear Lucie,

Thank you for sharing your feedback about your recent stay at Impulso Fashion Hotel.

We're pleased to hear that you were very satisfied with your stay and that you enjoyed the complimentary 24-hour soft drink service.

However, we sincerely apologize for the unpleasant smell of sewage in one of the rooms. This does not meet our usual standards, and we regret any inconvenience this caused. We will address this issue immediately to ensure a more comfortable experience for our guests in the future.

We appreciate your understanding and hope that the other aspects of your stay were enjoyable. Should you decide to stay with us again, we will do our best to provide you with a flawless experience.

Best regards,

Lajos Fekete
Reservation Manager
By Roberto
Reviewed: 2 years ago (26/08/2023)
Date of experience: 08/2023

Guest has not commented on review

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