Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,644 reviews across 4 portals
:
No Public Name
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Okey

Dear Valued Guest,

Thank you for your rating. We appreciate your stay at our hotel and are glad to know you had a decent experience. If there's anything specific you think we could enhance, please feel free to share. We hope to have another opportunity to exceed your expectations in the future.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By FRANCESCO SCARANO
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Soggiorno complessivamente buono. Peccato per la zona, frequentata male, specialmente dalle 20.00 di sera. Metro molto vicina. Da ribadire il disguido da parte della reception delle ripetute telefonate in piena notte per comunicare il taxi

Dear FRANCESCO SCARANO ,

Thank you for your feedback on your stay. We're glad to hear that overall, you had a good experience, and the proximity to the metro was convenient.

However, we apologize for any inconvenience caused by the area's evening atmosphere and the misunderstanding regarding taxi arrangements. Your comments are valuable to us, and we'll take them into account to improve our services and ensure a more comfortable experience for our guests. We appreciate your feedback and hope to have the opportunity to host you again in the future.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Központi zona, minden gyorsan elérhető, a villamos a hotel előtt elég hangos....

Kedves Vendégünk!

Köszönjük, hogy megosztotta tapasztalatait velünk. Nagyon örülünk, hogy a szállodánk elhelyezkedése tetszett Önnek, és hogy könnyen elérhetőnek találta a központi területeket.

Ami a villamos zaját illeti, sajnáljuk, hogy kellemetlenséget okozott Önnek. A városi zaj néha valóban befolyásolhatja az éjszakai pihenést.
Feljegyezzük észrevételét, és megvizsgáljuk, hogy milyen intézkedéseket tehetünk annak érdekében, hogy a zaj ne legyen olyan zavaró a jövőben.

Reméljük, hogy a jövőben ismét vendégül láthatjuk Önt, és lehetőségünk lesz még jobb élményt nyújtani.

Üdvözlettel,
Fekete Lajos
Reservation Manager
By M.G
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Legközelebb biztos máshol foglalok szállást.

Tisztelt M.G!

Sajnáljuk, hogy nem volt elégedett a tartózkodásával. Amennyiben további észrevételei lennének forduljon hozzánk bizalommal.

Üdvözlettel,
Fekete Lajos
Reservation Manager
By Pasquale
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Molto bene

Dear Pasquale,

Thank you for your concise feedback! If you have any more comments or need assistance in the future, please feel free to reach out. We're here to help and ensure your experiences with us continue to be very good.

Kind regards,
Lajos Fekete
Reservation Manager
By Alessandro
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

La struttura è molto carina, le attese agli ascensori sono talvolta un pò lunghe, la colazione è sicuramente più che adeguata. Il servizio è di buon livello. Piccolo spunto di miglioramento, per il terzo letto in camera (un divano) anche se comodo le lenzuola non erano della misura adatta.

Dear Alessandro ,

Thank you for sharing your feedback with us. We're delighted to hear that you find our hotel structure appealing, enjoy our breakfast, and find our service to be of a good standard.

We appreciate your suggestion regarding the sheets for the third bed, and we will definitely consider this for improvement. Your comfort and satisfaction are important to us, and we hope to continue providing you with a pleasant stay. If you have any further comments or need assistance, please don't hesitate to let us know.

Kind regards,
Lajos Fekete
Reservation Manager
By Slávka
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Olena
Reviewed: 2 years ago (23/08/2023)
Date of experience: 08/2023

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (23/08/2023)
Date of experience: 08/2023

Ottimo hotel con colazione e bevande H24 free.

Dear Valued Guest,

We're thrilled to hear that you had an excellent stay with us! Our breakfast and 24-hour drink service are designed to enhance your experience. Thank you for choosing our hotel, and we look forward to hosting you again in the future!

Kind regards,
Lajos Fekete
Reservation Manager
Back to Top CERTIFICATE what's this?